Charter Sales Representative

Charter Sales Executive (Private Aviation, Luxury Travel & High-Ticket Sales) – Remote | EST

Position Type: Full-Time, Remote
Working Hours: EST
About the Role

At Pavago , one of our clients in the private aviation industry is hiring a Charter Sales Executive to manage qualified charter inquiries, convert opportunities into bookings, and deliver a premium experience to high-value clientele.

This is a relationship-driven sales role combining private aviation, high-ticket sales, luxury client service, and charter coordination .

You’ll work with company-provided opportunities, understand each client’s travel requirements, recommend tailored private aviation solutions, and guide them through the booking journey from initial inquiry through post-flight follow-up.

If you’re polished, commercially driven, highly responsive, and comfortable working with high-net-worth clients in a fast-paced environment, this role is a strong fit.
What You’ll Own
Charter Sales & Deal Conversion

Manage qualified charter opportunities from inquiry through booking.
You’ll:

- Respond quickly to company-provided sales leads

- Understand client travel requirements and preferences

- Recommend tailored private aviation solutions

- Guide prospects confidently through the booking process

- Maintain consistent follow-up

- Convert qualified opportunities into confirmed charter bookings

- Maximize conversion while maintaining a premium client experience

High-Net-Worth Client Relationship Management

Build and maintain strong relationships with clients to drive:

- Customer satisfaction

- Repeat bookings

- Long-term loyalty

- Referral opportunities

Deliver a high-touch, white-glove experience throughout the client journey.

Ensure clients remain informed, supported, and valued from their initial inquiry through post-flight follow-up.
Private Aviation Solutions

Help clients evaluate charter options based on factors such as:

- Travel requirements

- Aircraft type

- Cabin configuration

- Passenger needs

- Aircraft range and operational capabilities

Use your understanding of private aviation to confidently communicate available options and help clients make informed booking decisions.
Communication & Charter Coordination

Maintain fast, polished communication across:

- Phone

- Email

- WhatsApp

- Slack

Coordinate closely with internal teams to support smooth charter execution and client satisfaction.

Ensure important client requirements, booking information, and updates are communicated accurately and promptly.
CRM & Sales Pipeline Management

Maintain accurate CRM records, including:

- Client information

- Sales opportunities

- Follow-up activity

- Booking status

- Pipeline progression

- Client communication

Support accurate sales reporting and visibility into active opportunities.

Experience with Salesforce or similar CRM platforms is valuable.
On-Call Client Support

Participate in a rotating on-call schedule for time-sensitive charter requests and client inquiries.
You’ll need to:

- Respond promptly

- Stay composed under pressure

- Communicate professionally

- Coordinate effectively during urgent situations

- Maintain a premium level of service regardless of timing

What Makes You a Strong Fit
You:

- Build relationships rather than simply closing transactions

- Are comfortable selling high-value services

- Communicate with confidence and sophistication

- Understand the expectations of luxury clientele

- Are highly responsive and organized

- Follow up consistently

- Stay calm when requests become urgent or complex

- Take ownership of the client journey

- Can operate independently in a remote environment

Required Experience & Skills

- Proven sales experience, ideally within:

- Private aviation

- Luxury travel

- Hospitality

- High-ticket sales

- Relationship-driven client services

- Strong consultative selling ability

- Proven relationship-building and client management skills

- Excellent written and verbal English

- Professional and polished communication style

- Ability to build credibility with high-net-worth clients

- Strong follow-up and organizational skills

- Comfortable working independently

- Strong ownership and problem-solving ability

- Comfortable participating in a rotating on-call schedule

- Familiarity with:

- CRM platforms

- Slack

- WhatsApp

- Availability to work EST hours

Private Aviation Knowledge

Strong candidates will have knowledge or familiarity with:

- Private aviation and charter operations

- Part 135 operations

-
Avinode or similar charter platforms

- Private jet models and specifications

- Cabin configurations

- Aircraft range and operational capabilities

- Cryptocurrency transaction fundamentals

What a Typical Day Looks Like
You might:

- Review new charter inquiries and qualified opportunities

- Speak with clients about upcoming travel requirements

- Recommend appropriate private aviation solutions

- Follow up with active prospects

- Move opportunities toward confirmed bookings

- Coordinate booking details with internal teams

- Communicate updates through phone, email, WhatsApp, and Slack

- Update CRM records and pipeline stages

- Follow up with clients after completed flights

- Respond to time-sensitive charter inquiries when on call

In short: You turn qualified charter inquiries into bookings while delivering the level of service high-value private aviation clients expect.
Key Metrics for Success

- Charter inquiry-to-booking conversion rate

- Revenue and bookings generated

- Follow-up speed and consistency

- Client response time

- Repeat booking rate

- Client satisfaction and retention

- Pipeline accuracy

- CRM documentation quality

- Responsiveness during on-call coverage

- Overall quality of the client experience

Why This Role Stands Out

- Opportunity to work directly in the private aviation industry

- High-value, relationship-driven sales environment

- Company-provided qualified opportunities

- Exposure to high-net-worth clientele

- Combination of sales, aviation, and luxury service

- Direct ownership of the client journey

- Fully remote work environment

- Opportunity to deepen expertise in:

- Private jet charter

- Aviation sales

- Luxury travel

- High-ticket relationship management

Interview Process

- Initial Phone Interview

- Spark Hire Intro Video

- Video Interview

- Final Client Interview

- Offer & Onboarding

Apply Now
If you:

- Have experience in high-ticket or relationship-driven sales

- Communicate confidently with sophisticated clientele

- Thrive in fast-moving, service-focused environments

- Understand private aviation or are experienced in luxury travel

- Know how to turn qualified opportunities into long-term client relationships

We’d love to hear from you.

Apply now and help deliver exceptional private aviation experiences from first inquiry through final destination.

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Originally posted on Himalayas