Charge Integrity Coordinator - Revenue Integrity

Your job is more than a job

This position works closely with Revenue Cycle Service, Clinical Service lines, Information Technology and other departments to resolve charging issues or denials that require expertise in requiring clinical, coding, charge capture, and billing. The position serves as the key liaison for all revenue integrity efforts as it relates to area of responsibilities pertaining to the appropriate assigned financial class.

The Charge Review Coordinator supports the Revenue Integrity department by overseeing charge review workflows, coordinating team activities, resolving complex charge-related issues, and serving as a subject-matter expert in charge capture, payer requirements, Epic reporting, and chargemaster utilization. This role ensures accuracy, compliance, and timely resolution of charge-related issues while supporting team performance, training, process improvement, and regulatory alignment.
Your Everyday

- Oversees audits of clinical departments, guiding and monitoring Revenue Integrity team members in assigned areas. Review findings with departmental leadership, focusing on documentation standards and recommendations for improvement.

- Identify target populations for audits through random sampling, focused reviews, and issues

- identified in collaboration with the Revenue Cycle Director and other site personnel. Rotate and select specific clinical areas for in-depth reviews.

- Review medical records to ensure accuracy in coding, billing compliance, and medical necessity. Collaborate with coding and financial departments to identify areas needing documentation improvement.

- Analyze charge capture reports to verify that charges are accurately posted according to diagnosis and procedure codes, and ensure revenue is routed to the appropriate department or cost center.

- Identify charge trends, conduct focused reviews of specific departments, and present findings and recommendations for improvement.

- Respond to requested charge audits, offering next-step recommendations and improvements.

- Conduct ancillary service quality reviews and departmental audits. Meet with the Facility Revenue Cycle Director and departmental managers to improve charge capture accuracy.

- Offer feedback to providers regarding missing, incomplete, or unclear documentation, and recommend solutions to improve accuracy and compliance.

- Provide guidance on charge capture, coding, documentation, and regulatory compliance as requested.

- Conduct training and orientation in group and one-on-one settings, and lead in-service presentations for nursing, physician, and clerical staff to address audit findings and regulatory updates.

- Work with Charge Review Analysts and Specialists to ensure accurate and timely responses to departmental inquiries. Collaborate with Denials/Appeals and Coding teams to drive results through the revenue cycle.

- Stay current on Charge Description Master (CDM), clinical charging procedures, and related systems to ensure accurate billing and claims processing.

- Maintain up-to-date knowledge of Medicare/Medicaid billing practices and apply CMS rules, Local Coverage Determinations (LCDs), National Coverage Determinations (NCDs), and other regulatory guidelines to ensure compliance.

- Contribute to the development of policies, standard operating procedures, and knowledge documents aimed at improving processes, strengthening controls, and enhancing revenue.

- Actively participate in team development, working toward achieving department dashboards, goals, and objectives.

- Regularly review industry literature and attend coding conferences to stay informed of changes in coding standards and quality assurance methodologies.

- Perform additional responsibilities as assigned to support the overall success of the Revenue Integrity Team.

The Must-Haves

Minimum:

EXPEREINCE QUALIFICATIONS:

- 5+ years of experience in revenue integrity, revenue cycle management, healthcare finance, or a related