Change Adoption Specialist

Overview

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Position Summary

The Change Adoption Specialist will be responsible for leading and driving change adoption activities across large-scale, complex IT and strategic initiatives within the PMO organization. This role partners closely with Project Managers, business stakeholders, internal communications, and executive sponsors to ensure successful adoption of new processes, systems, and ways of working.

The Change Adoption Specialist will design and execute structured change management strategies that drive awareness, engagement, and sustained behavioral change across the organization. This role will proactively assess change impacts, identify adoption risks, and implement targeted interventions to ensure business outcomes are realized. The individual will facilitate stakeholder alignment, develop communication and training strategies, and provide ongoing adoption insights to leadership.

This role requires strong collaboration with cross-functional teams and PMO leadership to embed change adoption practices into project delivery lifecycles, ensuring initiatives are not only delivered—but successfully adopted and sustained.

**This position is not available to residents of California**.
Responsibilities

- Lead organizational change management activities for cross-functional projects and programs.

- Conduct change impact and stakeholder assessments to identify adoption risks and opportunities.

- Develop and execute change management, communication, and stakeholder engagement plans.

- Partner with project managers, business leaders, and sponsors to drive organizational readiness and adoption.

- Design and coordinate training, enablement, and change champion activities.

- Facilitate workshops, feedback sessions, and resistance management efforts.

- Establish and track adoption, readiness, and change effectiveness metrics.

- Monitor post-implementation adoption and recommend corrective actions to improve outcomes.

- Provide regular updates on change readiness, risks, and adoption progress to project and executive leadership.

- Contribute to PMO change management standards, tools, templates, and best practices.

- Ensure successful adoption and realization of business benefits across the PMO portfolio

- Perform miscellaneous duties, as assigned.

Behavioral Competencies

- Ability to demonstrate and support the 5 Company Core Values: Integrity, Advocacy, Commitment, Inclusion, and Excellence.

- Growth mindset with a focus on continuous improvement and learning.

- Demonstrated executive presence and sound judgment in high-visibility situations.

- Adaptability and willingness to embrace change in a dynamic environment.

- High emotional intelligence with the abili