Carrier Development Manager

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Logistics Division | Full-Time | Benefits Eligible

FHI is seeking a Carrier Development Manager to join our Logistics division. This role is responsible for recruiting, vetting, and managing relationships with third-party carriers to help build a reliable, compliant, and cost-effective freight network. The Carrier Development Manager plays a key role in ensuring profitable, on-time load coverage while supporting strong service for our customers and stakeholders.

This is a full-time, benefits-eligible position in a remote office environment, with required in-office visits bi-monthly and for quarterly events.

What You’ll Do

As a Carrier Development Manager, you will support daily freight coverage needs while developing a strong carrier network that can serve the business across changing market conditions. Key responsibilities include:

- Identify, recruit, and build partnerships with high-potential carriers to expand freight capacity.

- Work closely with Customer Service to understand lane coverage needs and cover available loads.

- Guide carriers through onboarding, safety vetting, insurance verification, and authority documentation.

- Negotiate rates, contracts, and service agreements with carriers and clients to support profitability and compliance.

- Monitor market trends in logistics, supply chain management, freight pricing, and carrier capacity.

- Build and maintain long-term carrier relationships that support consistent service and carrier loyalty.

- Track carrier performance and address opportunities for improvement.

- Support a reliable, compliant, and cost-effective freight network.

This job posting is not intended to be a complete list of all duties and responsibilities. Responsibilities may change at any time based on business needs.

What We’re Looking For

The ideal candidate is organized, service-minded, and able to manage multiple priorities in a fast-paced logistics environment. This person takes ownership, follows through, and brings a continuous improvement mindset to their work.

A successful candidate will demonstrate:

- Strong attention to detail and ability to follow processes.

- Ability to manage multiple tasks and competing priorities.

- Ownership of assignments with a willingness to go the extra mile.

- A positive attitude and team-oriented approach.

- Professional communication and relationship-building skills.

- Ability to engage effectively with all levels of the organization.

- High level of confidentiality, integrity, and professionalism.

- Strong interest in professional growth and continued success.

- A service-minded approach to supporting customers, carriers, and internal stakeholders.

Qualifications

Experience

- Experience in truckload transportation logistics required.

- 1-2+ years of experience in freight brokerage, dispatch, or truckload operations preferred.

- Strong understanding of DOT/FMCSA regulations.

Education

We believe skills and experience are what truly matter. While education can be a valuable asset, it is not a requirement for success in this role.

Skills and Knowledge

- Proficiency in Microsoft Office, including Outlook, Teams, and Word.

- Strong Excel skills, including spreadsheet development and analysis.

- Excellent communication and customer service skills.

- Ability to give and receive feedback professionally.

- Strong organizational and time management skills.

- Ability to multi-task and adapt quickly to change.

- Ability to work well independently and within a team environment.

- Process-oriented mindset.

- Comfort using technology and learning new tools.

- Willingness to continue growing skills and knowledge.

Physical Requirements

- Remote office environment with required in-office visits bi-monthly and for quarterly events.

- Ability to sit for long periods of tim