California Personal Injury Case Manager

TYPE OF WORK

Full Time

WAGE / SALARY

TBA

HOURS PER WEEK

40

DATE UPDATED

Sep 19, 2026

JOB OVERVIEW

We are hiring an experienced Personal Injury Case Manager to help manage California pre-litigation cases from intake through settlement.

This is not a basic administrative VA position.

We are looking for someone who understands how a personal injury case actually moves, can independently manage the operational side of a case, and knows when an issue needs to be escalated to an attorney.

What You’ll Be Responsible For

You will help manage the full lifecycle of pre-litigation personal injury cases, including:

Case opening and client onboarding

Liability investigation

Police reports and Traffic Collision Reports

Insurance and policy-limit investigations

BI, UM/UIM, MedPay, and property damage claims

Client communication and regular case updates

Medical treatment tracking

Medical records and billing follow-up

Tracking specialists, imaging, injections, surgeries, and future treatment recommendations

Identifying treatment gaps and missing documentation

Health insurance, Medi-Cal, Medicare, and lien tracking

Wage-loss and damages documentation

Monitoring statutes, deadlines, and demand timelines

Preparing cases for demand

Reviewing files for missing records, bills, evidence, or coverage

Tracking settlement offers and negotiations

Settlement and lien-resolution support

Maintaining accurate and organized CRM records

What We’re Looking For

We want someone who can look at a case and immediately ask:

What is the liability situation?

What insurance coverage is available?

Are there additional policies or defendants?

Is there UM/UIM or MedPay?

Are there multiple claimants?

Is the client's treatment progressing appropriately?

Are records and bills complete?

Are there liens or reimbursement issues?

What evidence are we still missing?

Is the case demand-ready?

Is there a deadline or issue the attorney needs to know about?

You should be able to manage a file proactively instead of waiting for instructions for every task.

Required Experience

You should have prior experience working with a U.S. personal injury law firm, preferably handling California cases.

Strong candidates will already understand concepts such as:

Pre-litigation personal injury workflow

Bodily Injury insurance

UM/UIM

MedPay

Per-person and per-a ---------- policy limits

Policy-limits demands

Liability investigation

Medical records and billing

Treatment timelines

Medical liens

Demand preparation

Settlement documentation

Statute and deadline tracking

You do not need to give legal or medical advice. Legal strategy, settlement authority, and medical decisions remain with attorneys and licensed healthcare providers.

What we need is someone who knows how to identify issues, organize the evidence, keep the case moving, and escalate matters appropriately.

The Type of Person Who Will Succeed Here

You are:

Extremely organized

Detail-oriented

Proactive

Comfortable handling multiple active cases

Strong in written and spoken English

Confident communicating with clients, insurance adjusters, medical providers, and attorneys

Able to work independently

Comfortable being held accountable for deadlines and case progress

Someone who investigates instead of assuming

Someone who documents everything

We value people who can tell an attorney:

“Here are the verified facts, here is what we are missing, here is the deadline, and here is what needs your decision.”

Schedule

This is a full-time remote position working primarily during California business hours.

Applicants must have:

Reliable computer

Stable high-speed internet

Quiet professional workspace

Reliable backup internet or contingency plan

How to Apply

Please send the following:

Your resume

A vocaroo recording that tackes the following:

A description of your personal injury experience

How many PI cases you have managed at one time

Which states you have handled PI cases in

Your experience with BI, UM/UIM, MedPay, demands, medical records, and liens

The case management or CRM systems you have used

Your expected monthly compensation

We are looking for someone who does more than complete tasks.

We are looking for someone who can take ownership of a case, understand what is happening, anticipate what is missing, and help move it toward resolution.

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