Business Optimisation Analyst

Key purpose:

You will form part of our greater Onboarding Fleet, consisting of Operations, Engineering and Product.
Duties and responsibilities:

- Review monthly reconciliations performed by the Operations Team and provide training on areas of improvement

- Document and review control weaknesses and vulnerabilities, preparing product requests, tasks and timelines for the various improvements

- Own the resolution of reporting discrepancies and anomalies within our bank accounts and provider balances

- Drive automation and improvement of financial reporting and operational tasks within the Payments Fleet

- Assist with forecasting and modelling of commercial terms with providers, as well as internal fee change proposals

- Review internal and external communication processes and identify areas of improvement

- Track and report losses incurred due to errors within the Payments function or customer corrections

- Review delivery of banks and providers against Service Level Agreements and resolve any deviations with the Legal and Countries Teams

- Oversee the launch of new coins and liquidity pairs within the Payments function

- Has a good understanding of core function (Financial aspects of Payment Operations)

- Works closely with Internal Audit, Risk and Continuous Improvement Teams on regular reviews of processes within Payments

Qualifications, skills and experience:

- Professional experience in accounting and reconciliations

- Proven experience driving improvements to business processes

- Experience in a high transactional volume environment preferred

- A South African work permit if not a South African citizen

- High attention to detail

- Applies critical and creative thinking and to create efficient processes

- Delivers results that create the best experiences for our customers

- Leads change through entrepreneurial thinking, a strong sense of responsibility and a very high level of integrity

- Excellent interpersonal and communication skills, a strong team player

- Friendly, transparent, articulate and driven to succeed

- Takes ownership of own work.

- Adaptability (able to shift direction as needed).

- Internet access at home and the ability to work remotely (Luno will provide successful candidates with suitable equipment to set them up for success)

Originally posted on Himalayas