Bilingual Field Care Coordinator / Field Case Management

About Pair Team

At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions .

At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.

Our Values

- Lead with integrity:  We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.

- Embrace challenges:  We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.

- Break through walls:  We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.

- Act beyond yourself:  We build each other up and respect boundaries. We seek first to understand and assume positive intent.

- Care comes first:  We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

- Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most

- TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team

- Axios:  Pair Team collects $9M for Medicaid-based care

About the Opportunity

About the Role

Pair Team is expanding its partnership with one of our largest health plan partners through an exciting new field-based care management role focused on improving patient engagement and access to care throughout Alameda County .

The Field Care Coordinator plays a critical role in bringing care directly to patients where they are—at home and in the community. This is a highly active, relationship-based role focused on hands-on support, in-person outreach, new patient onboarding, and helping patients overcome barriers to accessing care.

You may support patients with a wide range of needs, including care plan follow-up, blood pressure checks, connecting patients to resources, and delivering groceries or care packages when needed.

High-Volume Field-Based Care Management

This is a fast-paced, high-volume role supporting a large and complex patient population across Alameda County . Field Care Coordinators are expected to be in the community five days per week , meeting patients where they are and managing a busy daily field schedule.

The average monthly expectation is approximately 120 completed in-person patient visits per month , or roughly 30 visits per week . Success in this role requires strong organization, time management, independence, and the ability to efficiently manage a high volume of patient interactions while adapting to changing needs in the field.

Schedule & Travel

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Schedule: Monday–Friday, 9:00 AM–5:30 PM

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