Bilingual Credit Counselor- Remote | West Coast Evening Shift

Bilingual Credit Counselor – Remote | West Coast Evening Shift

$21–$22/hour | Full-Time | 100% Remote | Paid Training

American Consumer Credit Counseling (ACCC) is hiring Credit Counselors for our West Coast Evening Shift.

We’re looking for empathetic, strong communicators who are comfortable helping clients discuss their finances and find solutions. No prior credit counseling experience is required—we provide paid training.

What We Offer
- $21–$22/hour
- 100% remote, full-time position
- Paid training
- Employee benefits
- Bonus/incentive opportunities
- Company-provided equipment
- Growth opportunities

What You'll Do
- Answer calls and build trust with consumers seeking financial guidance.
- Review income, expenses, debts, and budgets and recommend appropriate financial solutions, including debt management, bankruptcy, credit, and collection options.
- Provide financial education and assist qualified clients with program enrollment.
- Process applications and accurately enter and verify client information.
- Follow up with prospective clients.
- Verify client-provided information using approved systems and information sources to support accuracy and compliance.
- Follow ACCC procedures, compliance requirements, and training standards.
- Complete required training and certification requirements within established timeframes.
- Follow all processes and procedures as outlined in the training guide.
- Perform other related duties as assigned.