Bilingual Clinical Support Specialist

VH Bilingual Clinical Support Specialist

Vheda Health is committed to promoting health equity through innovative chronic care management programs that enhance accessibility and engagement.
Vheda Health
Employee count: 51-200

Salary: $40K – $70K per year
United States only

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About Vheda Health

Vheda Health is a leader in virtual health engagement, dedicated to improving health equity for underserved populations. With over 10 years of experience and a strong national presence, our turnkey chronic care programs provide simple access to care from anywhere, helping health plans deliver better outcomes for their members.

We’re Hiring a Bilingual Clinical Support Specialist to Join Our Team!

This full-time position is an impactful role that directly influences the lives of underserved, vulnerable, and at-risk populations. We are seeking candidates who leverage their clinical knowledge and critical thinking skills to triage effectively, delegate tasks, identify risks, and close gaps in care. Your responsibilities will include contacting individuals with out-of-range vital signs or device readings, assessing their immediate health needs, reminding them of available resources, and documenting all interactions. As a Remote Clinical Support Specialist, you will receive real-time data through remote patient monitoring devices and be fully supported by our online platform, ensuring the highest adherence to care plans. This role is fully remote but may require travel to our offices in Columbia, MD, up to four times per year for companywide events and meetings. Key Responsibilities
- Immediate Outreach: Contact members promptly regarding out-of-range vital signs or device readings.

- Mobile Care Management: Assist members with the use of mobile care management devices.

- Risk Identification: Communicate with members to identify risks and educate them on recommended device ranges.

- Health Education: Educate members about concerning symptoms and options for outreach, including when to refer to the ER or alternatives.

- Resource Maximization: Maximize members' access to available resources for optimal care.

- Team Collaboration: Assist health coaches, customer service, and tech support teams as needed and collaborate with the entire care team to support members effectively.

Required Qualifications
- Fluent in Spanish
- Current and active RN license.

- Minimum of 1-3 years of experience in a critical care setting.

- Understand chronic disease management and progression (e.g., Diabetes, Hypertension, Congestive Heart Failure, Asthma, COPD, Weight Management, Mental/Behavioral Health).

- Proficient with technology and web-based applications.

- Proven ability to work effectively in a remote setting, demonstrating strong communication and collaboration skills.

- Demonstrate effective communication skills with compassion and empathy.

- Proven ability to work effectively in a remote setting, ensuring seamless communication and collaboration with the care team.

Additional Preferred Skills
- Previous experience in an emergency room setting.

- Experience working with diverse populations.

- Understanding of Medicaid and/or Medicare.

- Experience with telephonic patient outreach.

- Familiarity with Motivational Interviewing techniques.

- Experience in care coordination or case management roles.

- Experience with HEDIS and/or NCQA standards.
- Fluency in Spanish preferred, but not required.

Location Preference: While this role is remote, candidates based in Florida, Illinois, and Kentucky will receive priority consideration.
Vheda Health Benefits

At Vheda, we care about your health, your family and your future and strive to have our benefits reflect that. This includes:
- Competitive salary: Up to $70,000 per year

- Comprehensive health Insurance including medical, dental, vision, LTD, STD and life insurance

- 401(k)

- Unlimited paid time off

- 12 paid company holidays

- Engaging team events

We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members.

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About the job
Apply before
Oct 19, 2026
Posted on
Aug 20, 2026
Job type
Full Time
Experience level
Mid-level

Salary

Salary: $40K – $70K per year

Education
Professional certificate

Experience

1 year minimum

Location requirements
Suggest an edit

United States

Hiring timezones
Show UTC offsets

United States +/- 0 hours

Job categories
Health Services Clinical Support Registered Nurse Case Management Chronic Care Management Clinical Triage Bilingual Support Specialist Clinical Support Specialist Bilingual Patient Communication Specialist Bilingual Healthcare Specialist Bilingual Healthcare Support Bilingual Care Coordinator Language Support Specialist

Skills
Spanish CA RN License Critical Care Chronic Disease Management Diabetes Hypertension Congestive Heart Failure Asthma COPD Behavioral Health Care Coordination Case Management Telephonic Patient Outreach HEDIS NCQA Medicaid Medicare Motivational Interviewing Remote Patient Monitoring Weight Management Mental Health Telephonic Outreach Turnkey

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About Vheda Health

Learn more about Vheda Health and their company culture.

View company profile

At Vheda Health, we’re passionate about building a healthcare system that is equitable and accessible to all. Our mission is to accelerate health equity for everyone by providing simple access to care from anywhere. With over 10 years of experience in the field, we specialize in working with underrepresented populations, ensuring that our chronic care and maternal health programs are tailored to meet their unique needs.

We understand that engagement goes beyond transactional interactions; it’s about building relationships with our members. Our approach employs a combination of live care coordination, remote monitoring, and technology to create meaningful connections. Our innovative solutions have led to an impressive 84% member engagement rate and an average return on investment of 3:1 for our health plan partners.

Apply now
Job expired?

Please let Vheda Health know you found this job on Himalayas. This helps us grow!
Apply now

About the job
Apply before
Oct 19, 2026
Posted on
Aug 20, 2026
Job type
Full Time
Experience level
Mid-level

Salary

Salary: $40K – $70K per year

Education
Professional certificate

Experience

1 year minimum

Location requirements
Suggest an edit

United States

Hiring timezones
Show UTC offsets

United States +/- 0 hours

Job categories
Health Services Clinical Support Registered Nurse Case Management Chronic Care Management Clinical Triage Bilingual Support Specialist Clinical Support Specialist Bilingual Patient Communication Specialist Bilingual Healthcare Specialist Bilingual Healthcare Support Bilingual Care Coordinator Language Support Specialist

Skills
Spanish CA RN License Critical Care Chronic Disease Management Diabetes Hypertension Congestive Heart Failure Asthma COPD Behavioral Health Care Coordination Case Management Telephonic Patient Outreach HEDIS NCQA Medicaid Medicare Motivational Interviewing Remote Patient Monitoring Weight Management Mental Health Telephonic Outreach Turnkey

Browse similar jobs
Remote Mid-level Health-Services Jobs Remote Full Time Health-Services Jobs Remote Mid-level Health-Services Jobs in United States Remote Full Time Jobs in United States Remote Health-Services Jobs in United States

Claim this profile VH Vheda Health

Company size

51-200 employees

Founded in

2013

Chief executive officer

Shameet Luhar

Markets
Healthcare Technology Healthcare Chronic Care Management Maternal Health Remote Patient Monitoring Care Coordination Digital Health Population Health Management Telehealth

Employees live in
United States

View company profile

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