Associate Sales Engineer
The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
Job Summary
Job Summary:
Want a role where you can build foundational presales skills while making a measurable impact on revenue? This position is your opportunity to join Granicus , the leading cloud platform for government experience, and support the sales organization by delivering high-quality product demonstrations and technical support across a portfolio of select solutions.
The Associate Sales Engineer will be a rapidly developing presales professional focused primarily on supporting United States SMG accounts and prospects. This role will be responsible for learning a defined set of Granicus solutions, delivering tailored demos, assisting with discovery and scoping, and contributing to RFP responses. You will work closely with Sales, Solutions Consulting, Solutions Architecture, and Product teams to ensure prospects clearly understand the value and capabilities of our offerings.
What Your Impact Will Look Like
The idea candidate will be based in Costa Rica for regional collaboration and time zone alignment
Essential Functions:
- Rapidly develop working expertise in a defined portfolio of Granicus solutions to effectively support the sales cycle
- Deliver standard and lightly customized product demonstrations to prospects and customers, primarily within SMG and select accounts
- Support discovery efforts to understand customer requirements and document solution fit
- Assist with solution scoping, including basic architecture, configuration assumptions, and effort sizing
- Contribute to RFP, RFI, and security questionnaire responses with guidance from senior team members
- Partner with Account Executives to progress opportunities through technical validation and evaluation stages
- Maintain demo environments, scripts, and reusable assets to ensure consistency and efficiency
- Provide feedback to Product and Enablement teams on recurring customer needs and objections
- Continuously build technical, domain, and consultative selling skills through training and mentorship
You Will Love This Job If You Have
- 1–3 years of experience in a presales, sales engineering, solutions consulting, or related customer-facing technical role (or equivalent internship/academic experience)
- Strong presentation and communication skills with the ability to explain technical concepts clearly
- Demonstrated ability to learn new technologies quickly and apply them in customer conversations
- Highly organized with strong attention to detail and follow-through
- Comfortable working in a fast-paced, collaborative environment
- Preferred
- Experience supporting SaaS solutions or public sector c