Associate Education Monitoring Analyst ( Weekend Shift)
Want to deliver tech with purpose, with people who care?
Join us in our mission to create solutions that help keep children safe online.
Who are we?
Headquartered in Perth, Australia, with offices around the world, Qoria is an ASX-listed global leader in child digital safety technology and services. We are a purpose-driven business operating under the Linewize brand in North America and Asia Pacific, the Smoothwall brand in the UK, the Qustodio brand in EMEA, and Qoria LK in Sri Lanka.
Our solutions are used by schools, school districts, and parental communities to protect children from harmful online content, identify students at risk based on their digital behaviours, and help teachers maintain focus and safe learning environments in the digital classroom. Today, 30,000 schools and 7 million parents rely on our solutions to help keep 25 million children safe across 180 countries worldwide .
Job Role: AssociateEducation Monitoring Analyst - Remote
Location: UK-based only (Must already reside in the UK).
Sponsorship: Not available for this role. Valid UK Right to Work required.
Shift Patterns: Part Time Weekends- Please see below
Our moderation team operates 24/7 to ensure continuous global safety.
- The Schedule
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Days: Saturday and Sunday only
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Shift Times: 7:30am – 3:30pm | 2:00pm – 10:30pm | 10:30pm – 7:00am
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Rotation: You can work on a regular 3-week rotation, cycling through all three shift patterns with the opportunity to transfer to a set shift pattern upon completion of training.
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The Handover Process: Because we are a round-the-clock operation, your shift will include a structured handover period. This ensures a smooth transition to update the incoming team on active concerns, technical issues, or staffing roadblocks.
Interviews: W/C 31st August 2026
Start Date: Saturday 10th October 2026
Initial Training: Please note that the first 6 weeks of employment consist of intensive onboarding. During this period, you will be required to work a fixed schedule of Saturday/Sunday- 9:00 am – 5:30 pm . After successful completion of training, you will transition to your assigned shift pattern.
What are the Benefits?
- £26, 250 starting salary pro rata with enhanced pay for unsociable hours
- Employee Share Scheme Incentive
- Referral bonus scheme up to £2,250
- Home, Tech, Cycle and Car Schemes
- Competitive Pension Scheme
- Life Insurance
- Learning & Tech Allowances
- Access to company products
- Private Medical Insurance
- 24 hour wellbeing/counselling support
- Enhanced holiday entitlement and mental health zone out days
- Enhanced Parental Leave
- Variety of team building activities and events throughout the year
What’s the position?
At Smoothwall, we believe every child deserves to explore the digital world safely. As an Associate Education Monitoring Analyst, you’ll play a crucial role in providing human moderation support for our Smoothwall Monitor Managed Service offering.
As a member of our Product team, you will monitor students' online activities worldwide to identify potential safeguarding risks and, when necessary, liaise with Designated Safeguarding Leads (DSLs) within schools.
The work requires a keen eye for detail, an understanding of modern online culture amongst young people and an ability to work at pace whilst making accurate decisions.
This isn’t just a job; it’s a purpose. You’ll be part of a passionate team working at the intersection of technology and wellbeing, using your analytical skills and cultural awareness to make a tangible difference every day.
Core responsibilities
- Content Assessment
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- Monitor and assess keystrokes and accompanying screenshots
- Identify and flag safeguarding risks to schools/DSLs
- Contacting DSLs/Schools to alert them about critical risks, including but not limited to issues such as suicide and illegal content.
- Provide timely responses
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- Handle high volumes of content effic