Associate Director, Learning & Development - Oncology Trainer
Job Description
The Oncology Trainer (OT) supports the U.S. Oncology commercial teams in learning the necessary clinical and sales skills to execute their tasks. They also assist in creating and implementing a yearly training plan to meet learning and business goals. The OT is part of U.S. Oncology Commercial Operations and collaborates with the U.S. Oncology Learning & Development team to provide training solutions at national, regional, district, or individual levels.
The OT works with mid-level managers and Directors to understand learning needs and business goals to drive the training needs for field sales. The OT creates and implements learning plans that align with the company's Oncology prioritization and strategy and regularly engages with key stakeholders to ensure the training supports positive results. In addition, the OT collaborates across departments to address performance needs and communicate these needs to ensure the design and delivery of effective training solutions.
Success in this role requires high clinical and sales skills combined with effective collaboration and communication to manage matrix customers and stakeholders including sales, marketing, learning directors, and other consultants.
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This position will be responsible for Sales Team 3 tumors
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This is a field-based position that will cover the Nation.
- Travel is required in this role (25%).
Primary Responsibilities:
Maintain Clinical, Sales, & Business Expertise
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Stay Updated: Maintain strong therapeutic area, product, and competitive knowledge to provide informed insights and training expertise to field-based personnel.
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Build Relationships: Establish strong connections with Oncology Sales management and key Oncology Headquarter stakeholders to identify training needs and prioritize training efforts.
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Onboarding Support: Lead the onboarding process for new oncology customer facing roles focusing on scientific knowledge and sales effectiveness.
Provide Consultative Insight
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Facilitate Training: Deliver clinical training focused on "Keys to Good Selling Principles" that enhances field-based personnel competencies while addressing performance gaps.
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Feedback Reporting: Provide timely feedback on the effectiveness of training and suggest improvements to field-based leadership and/or brand marketing and learning and development.
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Review Learning Activities: Evaluate and recommend new learning resources based on ad-hoc requests and support their development.
Partner Cross Functionally
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Support Training Delivery: Assist brand marketing and learning and development in conducting training during sales meetings.
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Participate in New Hire Training: Execute the new hire learning plan and create a seamless experience for the learner through all aspects of training ensuring their successful certification.
Elevate Learning Approach
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Prioritizes Learning Activities: Continuously focuses training initiatives aligned to US Oncology brand priorities and can conduct activities to have a positive impact on national, regional, district, or territory performance.
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Training Facilitation Skills: Continuously learns how to organize and effectively deliver training in both face-to-face and virtual settings.
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Communication: Able to clearly articulate learning goals for each activity and then positively impacting individual learning styles to maximize effectiveness of training.
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Time Management: Able to prioritize needs of field-based customers over other activities while maintaining energy and completing routine work assignments.
Position Qualifications:
Required Education Minimum, Experience, and Skills Requirement:
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Bachelor’s Degree (BA or BS) and at least 3 years of Oncology market experience
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Thorough understanding of the Oncology therapeutic area and current market trends
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Excellent interpersonal skills, including abilities to interact with different individuals to influence without authority and