App Dev & Support Engineer III

Job Track Description:

- Requires formal education and relevant expertise in professional, sales, or technical area.

- Performs technical-based activities.

- Contributes to and manages projects.

- Uses deductive reasoning to solve problems and make recommendations.

- Interfaces with and influences key stakeholders.

- Leverages previous knowledge and expertise to achieve results.

- Ability to complete work self-guided.

- College or university degree required.

General Profile

- Requires knowledge and experience in own field.

- Improves products or services leveraging business knowledge and best practices.

- Solves complex problems and takes a new perspective on existing procedures.

- Self-starter, requiring minimal guidance.

- Acts as a resource for colleagues with less experience.

Functional Knowledge
- Requires conceptual expertise of theories, practices, and procedures.

Business Expertise

- Has knowledge of best practices and team integration.

- Aware of the competition and what differentiates them in the market.

Impact

- Impacts a range of customer, operational, project, or service activities in teams.

- Works within broad guidelines and policies.

Leadership

- Acts as a resource for colleagues with less experience.

- May guide small projects with manageable risks and resource requirements.

Problem Solving

- Solves complex problems.

- Takes a new perspective on existing solutions.

- Exercises judgment based on reviewing many sources of information.

Interpersonal Skills

- Explains difficult or sensitive information clearly and effectively.

- Works to build consensus within a team.

Responsibility Statements

- Designs, documents, tests, and debugs software systems and/or applications.

- Participates in full development life cycle including requirements review and design.

- Participates in software design meetings and analyses user needs to establish technical requirements.

- Consults with end users to prototype, refine, test, and debug programs to meet needs.

- Creates technical specifications based on conceptual design and stated business requirements.

- Serves as a technical expert on development projects.

- Identifies and evaluates new technologies for implementation.

- Maintains documentation for software functionality; project planning; evaluations; budgeting, feedback, and improvements.

- Provides estimates, budgets, project flow, client updates, and meeting expectations.

- Minimizes risk, prepares for risk mitigation, keeps projects on track.

- Manages user requirements and provides timely project updates.

- Analyzes program codes to find causes of errors and revise as needed.

- Provides feedback for performance appraisals of team members.

- Performs other duties as assigned.

- Complies with all policies and standards.

Originally posted on Himalayas