Agriculture and Rural Network Claims Technician

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Agriculture and Rural Network Claims Technician

Be the calm voice claimants rely on to get their lives back on track.

Job Location: Northern Ireland
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for an Agriculture and Rural Network Claims Technician in the Northern Ireland.

As a Claims Technician in our Agriculture and Rural Network (ARN) team, you will manage Agricultural and Livestock claims from the initial report through to settlement. You will take ownership of each claim, making decisions and working closely with Clients to find the best outcome for the customer.

You will benefit from access to advanced digital tools, including video technology, which will help you assess properties remotely and collaborate with suppliers during the claims process.

Your main responsibilities will include being the single point of contact for customers, managing claims and related information, and controlling costs and payments. You will be expected to deliver high technical standards, working with our Clients, while keeping the customer experience at the forefront.

We are looking for someone who is a strong communicator, self-motivated, and well-organised. You should be flexible, open to change, and enthusiastic about using industry-leading technology.

This is a rewarding role within a supportive and friendly team, offering great opportunities for career development. If you’re passionate about delivering excellent service and keen to grow, we’d love to hear from you.

The skills you will have when you apply:
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Experience in managing claims within a Commercial/Domestic department : Significant experience within a commercial and domestic claims environment is essential, including the management of complex claims, stakeholder relationships, and successful claim resolution. A strong understanding of claims processes, policy interpretation, and regulatory requirements is required.

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Excellent communication skills : You will interact with policyholders, insurers, contractors, and other stakeholders. You’ll need to explain complex details clearly and negotiate fair settlements for all parties involved.

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Qualifications : Chartered Institute of Loss Adjusters' Cert CILA qualification is an advantage but not essential.

The skills that will be developed once working:
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We will provide all the Sedgwick specific training you need to thrive in this role

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We can support you with professional qualifications and development

What we’ll give you for this role:

Remuneration & more

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Competitive salary taking into account skills, experience and qualifications

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A Self Invested Personal Pension Scheme (SIPP)

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Holiday allowance of 25 days plus bank holidays

Health & support
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Private healthcare plan (including pre-existing conditions)

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Life assurance

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Employee assistance programme for employee wellbeing

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Wellbeing and digital GP apps

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Group Income Protection

Other benefits
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Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan

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Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and develop