Agile Coach (FTC)

TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel.

Here at TrustedHousesitters, we’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve got big plans on becoming the world’s most-loved travel solution for pet people. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world.

We’ve already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all.

But we’re only just getting started. Our goal? To grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people.

At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we’ll get there is with the right people in the right roles.

The right people in the right roles will shape our future. So, here’s the big question: Could that be you?

About The Role

We're looking for an Agile Coach to enable our Product Engineering squads to work more effectively together across the full product development lifecycle - from problem definition and discovery, through to delivery, release and outcome measurement. You’ll bring consistency and rigour to how individual squads work at every stage, and own the consistency of how those squads plan, visualise progress, and share their work.

We're looking for someone with solid, hands-on coaching experience who's not afraid to roll up their sleeves and get stuck into squad ways of working and drive impact.

You'll work closely with Product Managers, Engineering Managers, Product Designers, Software Engineers, Data Analysts, and leadership across Product Engineering. Rather than spreading thin across every team at once, you'll typically go deep - spending an extended period (for example, a quarter) embedded with one or two squads at a time, building the relationships and trust needed to drive real, measurable change before moving focus elsewhere.

What you'll do

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Coach squads to embed effective agile and product-centric practices helping teams adopt dual-track ways of working so research and discovery run effectively alongside delivery.

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Guide teams as they mature their delivery practices and adopt product-centred planning and prioritisation approaches.

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Coach teams on outcomes over output, helping them understand whether what they shipped actually had the desired customer and business impact.

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Facilitate team-level meetings (refinement, retrospectives, planning) as required as part of team coaching.

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Help drive our shift left quality approach.

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Eliminate blockers through creative conversation and become a trusted advisor to the teams you work with.

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Offer insight on which metrics best measure team effectiveness and how to improve them over time.

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Act as a catalyst for change and experimentation, embedding an agile mindset without imposing a one-size-fits-all solution.

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Coach teams to build and sustain the habit of keeping their roadmaps, delivery plans, and progress clearly visualised spotting where consistency is slipping across squads and working with the relevant people to close the gap.

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Own the cadence of cross-squad sessions (e.g. show & tells, team learnings) - organising, running, and iterating on them so good practice and information travel beyond a single team.

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Spot where AI can genuinely speed teams up, and build that into their everyday ways of working.

Requirements

- Experience working as an Agile Coach with cross-functional, self-organising Agile teams.

- Experience working in fast-paced, customer-centric scale-ups.

- Experience working in a remote-first, high-performance company.

- Deep understanding of Agile and Lean thi