Administrative Assistant (Healthcare Account)

Our client is a trusted Australian-based healthcare services provider delivering timely, professional support to patients and clinics.

As they continue to grow, they are looking for a reliable and detail-oriented Administrative Assistant to join their remote team. This role is ideal for someone who thrives in a fast-paced support environment and is confident in managing communication, calendars, and admin processes remotely.
Job Responsibilities:

- Manage incoming and outgoing calls with professionalism and a friendly tone.

- Perform accurate and consistent data entry into internal systems.

- Read, respond to, and escalate emails appropriately.

- Manage and update calendars and schedules.

- Maintain accurate internal records and task notes.

- Liaise with patients, internal teams, and external contacts as needed.

- Use Outlook, Gmail, and Microsoft Office tools to complete daily tasks.

Requirements
- Strong proficiency in Outlook and Gmail.

- High-level skills in the Microsoft Office Suite.

- Excellent English communication skills—verbal and written.

- Friendly and professional phone manner with a clear, neutral accent

- Strong attention to detail and organisational skills.

- Ability to work independently and handle confidential information.

- Experience with voice recording or transcription is a plus.

- Must be willing to work on Perth time (same time zone as the Philippines).

Highly Essential:

- Must have a dual monitor set-up.

- Must be comfortable working on weekends (work schedule is potentially gonna be Sunday to Thursday (subject to change) ) .

- Must be comfortable with taking a high volume of inbound and outbound calls .

- Previous administrative or customer service experience in a healthcare setting.

- Must know how to read prescriptions.

Benefits

- Permanent work-from-home set-up

- Dayshift (Perth, Australian business hours)

- Full-time job

- HMO (Staff only)

- Annual leave

- Adhoc Bonus

Originally posted on Himalayas