Accounts Receivable Analyst, Order- to- Cash

Accounts Receivable Analyst, Order-to-Cash

Location: Remote | U.S.

About the Role

We are seeking an Accounts Receivable Analyst with strong Order-to-Cash and revenue cycle experience. This role will own assigned customer accounts across invoicing, invoice delivery, collections, cash application, reconciliations, and issue resolution. The ideal candidate is detail-oriented, highly organized, and able to work independently while identifying root causes, solving problems, and improving AR processes.

Location: This role is remote U.S. location

What We're Looking For

We're excited to meet candidates who have many of the following qualifications:

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Own assigned customer accounts throughout the Order-to-Cash lifecycle, from invoice creation and delivery through collection and payment application.

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Prepare and process customer invoices accurately and within established deadlines.

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Review invoices and supporting documentation for completeness and compliance with customer-specific billing requirements.

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Submit invoices through the appropriate customer portals, VMS platforms, EDI channels, or other delivery methods.

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Monitor invoice submissions through acceptance, promptly researching and resolving rejections, missing documentation, and other delivery issues.

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Review aging reports and perform consistent, professional follow-up on outstanding balances.

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Communicate directly with customers to obtain payment status, resolve disputes, and secure payment commitments.

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Maintain clear collection notes, follow-up dates, supporting documentation, and account histories.

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Escalate unresolved balances, process delays, and other risks proactively with sufficient supporting detail.

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Apply cash receipts accurately and promptly.

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Research and resolve unapplied cash, misapplied payments, short payments, overpayments, deductions, and unidentified remittances.

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Perform detailed customer account reconciliations involving invoices, payments, credits, adjustments, and disputed balances.

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Partner with internal teams to resolve issues while retaining ownership and following each item through completion.

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Identify recurring problems, determine root causes, and recommend improvements to Order-to-Cash processes and controls.

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Create and maintain clear process documentation and standard operating procedures.

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Maintain accurate, audit-ready AR records and support period-end close activities, reconciliations, and reporting as needed.

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Balance routine transactional responsibilities with time-sensitive research, customer requests, and exception handling in a high-volume environment.

Requirements

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Experience in Order-to-Cash, Accounts Receivable, revenue cycle, or a related finance operations role.

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Experience with invoicing, invoice delivery, collections, cash application, and account reconciliations.

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Strong Excel skills, including VLOOKUP and the ability to analyze and reconcile large data sets.

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Ability to work independently, take ownership of assigned accounts, and follow issues through resolution.

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Strong problem-solving skills with the ability to identify root causes and improve processes.

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Experience with NetSuite and Salesforce preferred.

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Strong attention to detail, organization, documentation, and follow-through.

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Professional communication skills and the ability to work effectively with customers and internal teams.

Compensation

The anticipated total compensation for this role is $75,000 - $85,000, depending on factors such as experience, skills, location, and internal equity.

Specific compensation details will be discussed during the interview process.

Benefits

In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees. Some of our offerings include:

- Medical, dental, and vision insurance

- 401(k) with company match

- Flexible paid time off and company holidays

- Paid parent