Account Manager Pharma, North Europe (Featherstone, GB)

The Company

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.

At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

We are currently seeking an Account Manager Pharma, North Europe within our Pharma, Health & Durables division who will be responsible for driving profitable growth within the assigned territory (focus on UK, but also other North European countries) by expanding existing customer relationships, identifying and converting new business opportunities, and accelerating market penetration. The role serves as the primary commercial representative of kp, developing strategic customer partnerships while delivering sustainable revenue growth and market share gains. This role should be based in UK.
Tasks and Responsibilities:

- Increase the existing business growth within the assigned territory through customer acquisition, share expansion and market penetration.

- Develop and execute a territory growth strategy aligned with business objectives and sales targets.

- Manage and strengthen relationships with existing customers while identifying and securing new business opportunities, the outcome mabye measured in Sales Volume, Sales Value, Financial Margin Contribution.

- Identify, target and acquire new customers to increase market share and expand kp's presence within the Pharma segment.

- Build strong relationships across multiple customer functions, including Purchasing, Supply Chain, Quality, Operations, Engineering, Marketing and Business Development.

- Develop a deep understanding of customer strategies, business drivers, market dynamics and growth initiatives to identify opportunities for value creation.

- Continuously analyze market trends, competitive activities and customer needs to uncover growth opportunities and support strategic decision-making.

- Build, maintain and convert a robust pipeline of projects and commercial opportunities, ensuring accurate and timely CRM management.

- Drive account penetration and increase wallet share by identifying new applications, products and services that create customer value.

- Develop a strong understanding of Pharma market requirements, product portfolios, manufacturing processes and regulatory expectations relevant to kp's value proposition.

- Manage the assigned customer portfolio with accountability for revenue, profitability, growth and customer retention.

- Collaborate closely with internal functions including Operations, Product Management, Quality and Customer Service to ensure successful customer outcomes.

- Manage pricing and commercial negotiations in line with company profitability objectives and supported by Finance/Pricing Team.

- Represent kp at customer meetings, industry events and trade shows to strengthen market presence and generate new business opportunities.

- Travel as required within the territory and internationally to support customer development, business growth and strategic initiatives.

Requirements:

- Commercial or technical studies/education with min. experience of 4 – 8 years in sales of highly sophisticated products, preferably in Pharma industry.

- Proven experience in B2B sales, acquiring new customers annually, account management and, preferably within Pharma or Healthcare markets or Industries where growth is the DNA of the organisation.

- Demonstrated abilit