Account Executive II - Managed IT Services (MSP)

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Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One , we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices. 

We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated.

The Account Executive - Managed IT Services (MSP) s ells Information Technology (IT) hardware and Managed Service Provider (MSP) support plans over the phone, by email, via web-based presentations, and through in-person trade show and customer site visits to dental offices in an assigned western U.S. territory. Responsible for leveraging advanced sales enablement tools, including Salesforce, Clari, Groove, Microsoft Teams, Co-Pilot, Microsoft Office, and others to manage leads, engage with prospects, and close deals. This role requires a proactive, strategic, and consultative approach to identify new business, build self-generated pipeline, hit sales quotas, and embrace the challenges of full-cycle sales in a competitive market.

This position is Remote within the United States with up to 25% travel as needed

What you will do:
- Own the full sales cycle from prospecting to close across your assigned western U.S. territory

- Create detailed business plans to facilitate the attainment of goals and quotas

- Build and manage a disciplined pipeline using Salesforce, Clari, Groove, and Microsoft Teams

- Generate self-sourced opportunities through targeted outbound phone, email, and digital campaigns

- Build and maintain relationships with Henry Schein Dental field representatives, including Regional General Managers, Equipment Specialists, and Field Sales Consultants, to generate referral pipeline and capture business currently going to third-party IT firms

- Attend trade shows and conduct on-site customer visits to build relationships and close opportunities

- Present tailored IT solutions to dental practice owners and office managers via phone, video, and in person

- Sell and grow recurring managed service revenue including Omnicore (Hardware as a Service), TC Care, cloud backup, security, and network management

- Provide professional after-sales support to enhance customer dedication and long-term retention

- Remain in frequent contact with clients to understand their needs and identify expansion opportunities

- Respond to complaints and resolve issues aiming for customer contentment and the preservation of the company’s reputation

- Negotiate agreements and keep accurate records of sales and data

- Think strategically and provide consultative sales solutions tailored to client needs

- Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that follows all Company policies and procedures including Worldwide Business Standards

- Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments

What we are looking for :
- 3+ years of successful experience in a quota-carrying Account Executive or Account Manager role with full pipeline ownership, including prospecting, pipeline creation, and closing. Product specialist or manufacturer representative experience without independent pipeline ownership does not meet this requirement

- Proven exp