Account Executive

Sadie is building technology for hospitality.

We're looking for an account executive to win new restaurant customers across North America, and to run every deal yourself from the first lead to the signed agreement.

This is a field role. You'll find restaurants through outbound outreach, networking and on-site visits, then meet owners in person and show them Sadie working on their own calls. You'll work with onboarding and customer success, so that what you sell goes live well. You'll carry monthly and quarterly targets and own the forecast behind them.

You decide where to spend your time and which deals to pursue, within agreed pricing and terms. AI should be part of how you work. Use it to research restaurants before a visit, prepare demos, draft proposals and follow-ups, and plan your territory. You're responsible for the quality of everything that goes out under your name.
What we value
- Sound judgement about which deals are real.
- Taking responsibility for your number and finishing work without being chased.
- Understanding how a restaurant makes money, and caring whether Sadie improves it.
- Curiosity about why a deal was lost, and a willingness to change your approach.
- The honesty to say a deal is slipping before the forecast says it for you.

What you'll do
- Win new restaurants, from first visit to signed agreement
- Most of your time goes on live deals, and most of those deals happen in person. You'll sit down with owners and general managers in their restaurants to learn how the phone is handled today: who answers it, what gets missed during service, and what those missed calls cost in bookings and orders. Then you'll demo Sadie against that picture.
- You'll scope what the restaurant needs, write the proposal, negotiate terms and get the agreement signed.
- Most of the judgement is in qualification. A good demo with someone who can't sign, or a restaurant Sadie can't serve yet, costs you weeks. You're expected to spot that early and move on.

- Build your own pipeline across your territory
- You'll generate your own leads through outbound outreach, networking and on-site visits. That means planning which neighbourhoods and restaurant groups to work, walking in at the right time of day, and following up until you get a meeting.

- Hit your targets with a forecast you can defend
- You're measured against monthly and quarterly sales targets, and the expectation is that you hit them consistently. You'll keep every opportunity accurate in HubSpot, so that stage, value and close date mean something to the people who plan around them.

- Represent Sadie where restaurant people meet
- You'll attend local industry events, restaurant meetups and trade shows across your geography. You'll decide which ones are worth the evening, run the conversations there, and turn them into meetings within the week.
- For a lot of operators, you'll be the first person from Sadie they meet. What they hear from you is what they'll repeat to other owners.

- Hand over accounts that go live well
- The restaurant buys Sadie, but the guest ringing to book a table decides whether it works. You'll give onboarding and customer success a written record of what you promised, what the owner expects, and what could go wrong.
- If you oversell, the owner finds out on a Friday night and the guest pays for it. Set expectations you can stand behind.

What you'll bring
- At least 2 years in a closing sales role, selling software or services to businesses.
- A record of meeting targets, and the ability to explain how you did it.
- Experience running the whole cycle yourself, from prospecting through to signature.
- Comfort with in-person selling, including cold visits and demos in front of a busy owner.
- Strong discovery skills. You can find out what an operator needs in fifteen minutes between services.
- Clear written communication. Your proposals and follow-ups are accurate and short.
- An honest forecast. You'd rather call a deal lo