XTN-E2D3252 | CLOUD OPERATIONS ANALYST

Amidst the surge in ransomware and cybercrime, Illumio stands out with its proven segmentation product suite designed for Zero Trust security.

With a firm belief in empowering all organizations to thrive securely, Illumio was founded in 2013 by Andrew Rubin and PJ Kirner. Their goal: to create user-friendly security technology that halts hackers and malware from spreading through networks.

- Comprehensive health benefits

- Diverse learning & growth opportunities

- Accessible Cloud HR platform (Sprout)

- Above standard leaves

- As part of the Cloud Operations team ensures releases are done as per plan, and progress is communicated to all stakeholders.

- Work to resolve technical issues and escalations at the infrastructure and application levels.

- Leading, driving, facilitating, and managing Incident bridge.

- Provide scheduled on-call services for emergency changes.

- Participate in the site incidents troubleshooting triage efforts

- Work directly with developers to fix the technical issues they are facing, engage relevant teams, and take issues to a logical conclusion.

- Improve existing processes and automate using new tools and scripts

- Work on different projects, provide status updates and meet stakeholder expectations.

- Define and improve existing releases, and deployment processes and drive discussions within the team.

- Manage releases and deployments in the distributed Environment across multiple stacks and ensure compliance with Illumio policies.

- Work collaboratively and efficiently with all internal and external partners and stakeholders across multiple time zones to ensure timely delivery.

- 5+ years of total experience with a bachelor’s degree is required.

- Solid knowledge of the Linux operating system, Ubuntu, RHEL, and OEL7 is required.

- Application support and debugging experience in a dynamic fast-paced production environment.

- Knowledge/Experience of Incident Management.

- Network basics and Troubleshooting skills

- Load balancers / Traffic manager knowledge
Virtualization, Containerization Knowledge

- Good understanding of Production deployment, Distributed Env required.

- Sound knowledge in one or more programming languages like shell, and python.

- Knowledge of GIT, Jira, and Jenkins preferred.

- 4+ years in a production support role in a fast-paced industry/organization.

- Strong communication skills and ability to work effectively across global teams

- Ability to manage multiple tasks and competing priorities to deliver projects on schedule

- Strong problem-solving and operational process skills and attention to detail.

As previously mentioned.

Originally posted on Himalayas