Workforce Planning Coordinator
Reporting to the Senior Workforce Manager, the Workforce Planning Coordinator is a key operational role within the Workforce Planning team, responsible for the day-to-day administration of Blueprint, [ solidcore ]’s internal scheduling platform. In this role, you will own back-end platform management, Area Manager support, inbox operations, and the reporting that keeps scheduling decisions running smoothly across all studio locations.
You’ll also contribute to cross-functional workforce planning efforts by supporting the creation of training materials, release communications, and resources that enable studio teams to use Blueprint effectively and consistently. This role is a great fit for someone who is operationally sharp, comfortable in a tech-adjacent environment, and thrives in a fast-paced, detail-oriented setting.
Key Responsibilities:
System Administration & Maintenance
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Manage the day-to-day back end of Blueprint, including user access, attributes, and permissions
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Monitor data feeds and integrations; identify, troubleshoot, and resolve system errors promptly
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Troubleshoot common platform issues and escalate technical problems to the Senior Workforce Manager as needed
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Perform QA and UAT testing on the Blueprint staging site ahead of new feature releases, bug fixes, and platform updates
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Intake, review, and approve or deny incoming class theme requests in accordance with [ solidcore ]'s music policy
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Perform manual integration checks between Blueprint and MBO
Training, Support & Compliance
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Serve as a first point of contact for Area Manager questions and issues related to Blueprint
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Own the Blueprint team inbox- triaging incoming requests, responding to routine inquiries, and routing complex issues appropriately
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Support with the creation of release communications, training materials and best practices for internal users of Blueprint.
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Support office hours sessions hosted by the team, helping prepare materials and facilitate Q&A
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Build relationships with the AM team to understand scheduling pain points and surface feedback to the broader Workforce Planning team
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Monitor and enforce brand standards, deadlines, and compliance requirements across all studio locations.
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Track recurring questions and use them to inform SOP updates and training material improvements
What We're Looking For:
Minimum Qualifications
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1–3 years of experience in fitness, studio operations, coordinator, or administrative role.
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Proficiency in G-Suite (particularly Google Sheets)
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Full-time availability (40 hours/week) with the ability to work remotely.
Preferred Qualifications
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Experience with scheduling or workforce management systems
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Familiarity with Mindbody Business platform.
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Experience working in a high-growth or startup environment.
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Previous experience collaborating with cross-functional teams or supporting multi-location operations.
Key Skills & Attributes
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Highly organized and detail-oriented with strong data management skills.
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Ability to manage multiple projects and deadlines in a fast-paced environment.
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Excellent verbal and written communication skills.
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Analytical mindset with strong problem-solving abilities.
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Professional, reliable, and aligned with [ solidcore ]’s values and brand standards.
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Entrepreneurial spirit with a willingness to “roll up your sleeves.”
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Collaborative team player who builds strong cross-functional relationships.
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Passion for fitness, wellness, and the [ solidcore ] community.
Compensation & Benefits:
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Annual bonus eligibility based on performance
- Monthly cell phone stipend
- 401k with employer match
- Health, dental, and vision insurance
- Flexible PTO
- Free drop-in classes
- And MORE
[ solidcore ] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music i