Workday Integrations Manager
The Manager, Workday Integrations Consulting Services is responsible for leading the successful delivery of Workday integration engagements across multiple clients and projects, ensuring high-quality outcomes across implementation and post-production phases.
This role combines hands-on delivery leadership, stakeholder management, and team oversight, working closely with Engagement Managers, architects, and client stakeholders to translate business requirements into scalable integration solutions and ensure consistent delivery excellence.
Responsibilities:
Project & Delivery Leadership
- Lead and oversee delivery of Workday integration solutions across HCM, Payroll, and Financials, ensuring quality, scalability, and performance.
- Drive execution across full lifecycle delivery including design, build, test, deployment, and post-production support.
- Partner with Engagement Managers to proactively manage project risks, issues, and dependencies.
- Provide direction on integration strategies, design approaches, and best practices aligned to client requirements.
- Ensure delivery alignment with established methodologies, governance, and architecture standards.
Solution Oversight & Technical Leadership
- Review and validate integration designs (Workday Studio, EIB, Core Connectors, REST/SOAP) to ensure robustness and scalability.
- Provide hands-on guidance to teams on complex integrations, troubleshooting, and performance optimisation.
- Ensure integration patterns, error handling, and data flows are aligned to best practice.
- Act as a senior escalation point for technical delivery challenges.
Client & Stakeholder Management
- Build and manage strong client relationships across business and IT stakeholders.
- Facilitate key discussions including design workshops, delivery reviews, and issue resolution sessions.
- Ensure transparency in delivery status, risks, and outcomes.
- Act as an escalation point to maintain client confidence and satisfaction.
Resource & Delivery Management
- Manage resource allocation and utilisation across projects to meet delivery and commercial targets.
- Monitor pipeline and forecast demand to ensure effective workforce planning.
- Align team skills and project needs to ensure optimal delivery outcomes.
People Leadership & Development
- Lead, mentor, and coach consultants on delivery execution, technical capabilities, and client engagement.
- Support development through shadowing, feedback, and continuous learning.
- Drive a delivery-focused, high-performance culture within the team.
Quality & Delivery Excellence
- Ensure consistency and quality across deliverables including designs, builds, and documentation.
- Drive adoption of delivery frameworks, accelerators, and reusable assets.
- Contribute to continuous improvement of integration delivery practices.
Business Development Support
- Support sales activities including estimation validation, solution input, and SOW reviews.
- Participate in proposals, orals, and solution discussions where required.
- Identify opportunities for additional client value and service expansion.
Requirements:
- Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience).
- 5+ years’ experience in Workday integrations, with a strong focus on delivery and implementation.
- Proven experience leading multiple concurrent projects or workstreams in a consulting environment.
- Strong hands-on knowledge of Workday integration technologies (Studio, EIB, Core Connectors, PECI, RaaS, REST/SOAP).
- Experience translating business requirements into scalable integration solutions.
- Demonstrated ability to manage stakeholders, facilitate workshops, and drive delivery outcomes.
- Strong understanding of integration frameworks, patterns, and data flows.
- Experience supporting sales pursuits, estimations, and SOW development.
- Excellent communication, leadership, and problem-solving skills.
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