Workday Data Consultant - AMS (Application Managed Services)

The Workday Data Consultant - AMS (Application Managed Services) is a Workday professional with experience supporting data, reporting, and operational processes within a managed services environment. As a member of the AMS team, you will provide ongoing support, maintenance, enhancement, and optimisation of Workday solutions, helping clients maximise the value of their Workday investment after go-live. This role is suited to individuals who enjoy working across multiple client environments, solving data-related challenges, supporting business users, and driving continuous improvement initiatives. You will collaborate with functional and technical teams to ensure the accuracy, integrity, and effectiveness of data within Workday. Responsibilities: - Serve as a Workday Data specialist, providing post-production support and guidance across multiple client engagements. - Support day-to-day AMS activities, including incidents, service requests, enhancements, and problem resolution. - Partner closely with clients to understand business requirements and provide effective data-focused solutions. - Analyse, troubleshoot, and resolve data-related issues impacting Workday processes and reporting. - Support data loads, data maintenance activities, and tenant management using Workday tools and best practices. - Develop and maintain data validation, reconciliation, and monitoring processes to ensure data integrity. - Work with clients to improve data quality, cleanse inaccurate records, and support ongoing governance initiatives. - Assist with data extraction, transformation, and loading activities to support business and operational requirements. - Create and maintain reports, dashboards, and data analysis tools to support client decision-making. - Conduct root cause analysis and recommend long-term solutions for recurring issues. - Identify continuous improvement opportunities and contribute to service enhancement initiatives. - Participate in trend analysis and proactively identify opportunities to optimise client processes and data quality. - Provide subject matter expertise on Workday data management best practices. - Contribute to internal assets, accelerators, tools, and knowledge-sharing initiatives. - Participate in on-call support and holiday coverage as required. Skills & Requirements - Bachelor’s degree or equivalent experience in Information Technology, MIS, Business, or a related field. - Experience supporting ERP, HCM, Financial Management, or SaaS applications in a production support or managed services environment. - Experience with Workday is essential - Workday certification is highly desirable. - Experience working with data conversion, data loading, data reconciliation, and data quality activities. - Strong experience with Microsoft Excel and working with large datasets. - Experience creating reports, analysing data, and supporting business users with reporting requirements. - Working knowledge of SQL, reporting tools, or data analysis tools is advantageous. - Strong analytical and problem solving skills with excellent attention to detail. - Ability to troubleshoot data issues and identify root causes effectively. - Strong communication and stakeholder management skills. - Able to manage multiple priorities in a fast-paced managed services environment. - Ability to work independently while collaborating effectively within global delivery teams. - Eligible for SC Clearance - you must have been a UK resident for the last five years and be legally entitled to work in the UK Why choose Cognizant: - Entrepreneurial environment that welcomes your ideas - Opportunity to do great work - Outreach programs that support communities and tap into your volunteer spirit - Learning opportunities to help current needs and advancement - Global operations, with opportunities in North America, Europe and Asia Pacific - An abundance of Affinity groups to meet your needs Cognizant Core Values: -