Work From Home - Call Center - Sales Account Associate
Overview
About the Role
Are passionate about building strong customer relationships, driving sales growth, and serving as a trusted business partner to deliver results?
As an Account Manager, you'll manage a portfolio of customer accounts, serving as a primary point of contact. You'll partner directly with buyers, category managers, and key decision-makers to increase sales, execute promotional programs, and identify opportunities that drive growth.
In this role, you'll combine consultative selling, account management, and relationship-building to deliver exceptional customer experiences and measurable outcomes. You'll also stay informed on industry trends, product updates, and market insights to help customers maximize performance and achieve business goals.
Responsibilities
What You’ll Get to Do
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Build and maintain relationships with buyers, category managers, and key decision-makers across your assigned accounts
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Execute sales calls and presentations to support business plans, promotions, and client initiatives
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Partner with customers to grow sales, improve distribution, increase shelf presence, and support promotional activity
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Analyze account performance and market trends to identify opportunities and drive business results
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Represent client brands during category reviews and business planning discussions
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Maintain account reporting, promotional plans, pricing updates, and other business-critical documentation
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Serve as a subject matter expert on assigned brands, products, and processes
Qualifications
What You Need
Required
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2+ years of experience in sales, retail, account management, marketing, finance, or a related field
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Experience building relationships and working directly with customers or business partners
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Strong communication, presentation, and organizational skills
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Ability to analyze sales and business data to support account growth to identify opportunities and support account growth.
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Proficiency with Microsoft Outlook, Excel, PowerPoint, Word, internet research, and web-based applications
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Comfortable using multiple systems and web-based tools, including Microsoft Office
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Reliable high-speed internet connection (minimum 100 Mbps download / 20 Mbps upload via wired connection)
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Ability to work independently and manage multiple priorities
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Willingness to travel as needed (approximately 2–4 times per year)
Preferred Qualifications
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Consumer Packaged Goods (CPG) industry experience
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Experience working with buyers, category managers, or retail partners
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Experience supporting promotional programs and sales initiative
Additional Information
Who We Are
At MarketSource , we create connections that drive results. As a trusted sales and customer experience partner to some of the world's leading brands, we help turn strategy into action, bringing products, services, and experiences to life where they matter most.
Whether supporting customers in-store, enabling field teams, or delivering operational excellence behind the scenes, our people play a critical role in helping brands grow and succeed.
What sets MarketSource apart?
Our people and the culture we've built together.
We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your contributions are recognized, and your career growth is supported every step of the way. If you're looking for an opportunity to learn, lead, and be part of something bigger, you'll find it at MarketSource .
Learn more about our team at
Additional Information
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process