Web Designer/Technical Writer - DOJ ATR - Remote
Overview
JOB TITLE: Web Designer & Technical Writer
GOVERNMENT AGENCY : DOJ ATR (Antitrust Division)
POSITION INFORMATION : Full-Time Position; Government contractor supporting DOJ ATR
LOCATION: Fully remote
POSITION TIMING: Position requires DOJ clearance; candidate can start once complete (4-6 weeks)
BENEFITS: Health, Dental and Vision, 401(k), Flexible Spending Account (FSA), 11 Paid Federal Holidays, PTO, education reimbursement
ITC Federal , LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
POSITION OVERVIEW:
We are seeking a versatile Web Designer & Technical Writer who combines strong visual design skills with the ability to write, edit, and review technical content. This role will support digital communications by improving clarity, usability, and visual quality across announcements, websites, and other digital assets.
The ideal candidate is detail-oriented, comfortable working across design and content, and able to translate complex information into clear, accessible, and engaging materials.
Responsibilities
RESPONSIBILITIES:
Web Designer Responsibilities:
- Design, re-design, code, test, implement, and maintain new web pages and sections of agency Internet and intranet websites.
- Create prototypes (including graphic design, navigation, and layout options) of new web pages and site areas.
- Collaborate with content providers (including attorneys, economists, senior management, administrative, and IT support staff) and key web team members on project goals, audiences, schedules, and other aspects of project planning and deliverables.
- Establish layout, design, formatting and style guidelines for websites.
- Review and track web metrics and analytics.
- Research, evaluate, and report on new and emerging developments and trends in web design and web services.
- Effectively communicate orally and in writing when presenting ideas and recommendations to a wide range of audiences, including senior management staff.
- Train end users, web staff, and agency trainers, regarding various aspects of agency web services.
- Ensure that new web pages and sections comply with:
- Section 508 and 504 requirements for accessibility.
- Best practices in usability and information architecture.
- Federal and agency policies and requirements.
- Implement, code, and test prototypes using technologies such as HTML, CSS, XHTML, dynamic HTML (JavaScript), ASP, JSP, and PHP in a multi-browser, multi-operating system, and multi-device environment.
- Comply with best practices for “plain writing” when creating, organizing, and editing content.
- Support and assist web content administrators, quality assurance analysts when requested.
Technical Writer Responsibilities:
- Effectively communicate orally and in writing when presenting ideas and recommendations to a wide range of audiences, including technical, non-technical, junior, and senior staff.
- Prepare and edit technical documentation including: User Manuals, Job Aids, “Help,” What’s New, FAQs, policies, procedures, guidance, and other technical information (in print and web media) as requested.
- Prepare other written documentation including: organization charts, flow charts, brochures, newsletters, information sheets, and other documentation (in print and web media) as requested.
- Comply with best practices for “plain writing” when creating, organizing, and editing content.
- Support and assist government and contract staff includ