Warehouse Manager (3PL & Replenishment)

Location

Fully Remote (Open to candidates based in South Africa, Egypt, the Philippines, and other locations with sufficient overlap with UK/US business hours)
Reports To
Logistics Team Leader
Direct Reports

Operational Assistant(s) – 3PL & Replenishment
Markets Supported

- United States

- Canada

- United Kingdom

- Europe

- Strategic input into future China-based centralised warehousing

Role Overview

We are seeking a highly analytical, commercially minded, and proactive Warehouse Manager to oversee the day-to-day performance of an international third-party logistics (3PL) network while driving strategic warehousing and inventory initiatives.

This position combines operational warehouse management with commercial analysis, requiring the successful candidate to evaluate logistics solutions, identify cost-saving opportunities, optimise inventory performance, and provide data-driven recommendations to senior leadership.

The ideal candidate will possess advanced Excel and Power BI skills and demonstrate practical experience using AI tools such as ChatGPT , Claude , or similar platforms to automate reporting, improve operational efficiencies, and streamline analytical processes.
Requirements
Key Responsibilities
3PL & Warehouse Management

- Manage relationships with third-party logistics providers (3PLs) across the US, Canada, UK, and Europe.

- Analyse, cost, and implement new 3PL partnerships in existing and new international markets.

- Oversee warehouse inventory management, ensuring efficient storage layouts and picking processes.

- Maintain inventory accuracy across all warehouse locations.

- Ensure inventory systems are updated in real time.

- Coordinate annual stock counts and investigate stock variances.

- Work closely with Finance, warehouse partners, and auditors during stock reconciliation processes.

- Develop, monitor, and improve warehouse KPIs.

- Ensure all third-party logistics providers consistently meet agreed Service Level Agreements (SLAs).

Fulfilment, Courier & Amazon Operations

- Coordinate daily order fulfilment across international warehouses.

- Ensure all customer orders are accurately prepared and dispatched by warehouse partners.

- Select the most cost-effective courier solutions while maintaining required delivery timelines.

- Recommend the most suitable fulfilment methods across:

- Amazon FBA

- Amazon FBM

- Website Orders

- eCommerce Platforms

- Trade Customers

- Maintain working knowledge of Amazon Seller Central, Amazon FBA, Amazon FBM, and Amazon Global Logistics (AGL).

- Support replenishment planning across Amazon fulfilment centres.

Commercial Analysis & Strategic Projects

- Develop and manage annual warehouse forecasts, including:

- Inbound volumes

- Outbound volumes

- Storage requirements

- Warehouse resource planning

- Manage peak season forecasting.

- Evaluate the commercial viability of establishing a centralised international warehouse.

- Assess global warehousing and distribution options.

- Analyse shipping routes, freight costs, warehouse costs, and shipment timing.

- Identify new warehouse and logistics opportunities.

- Prepare business cases and strategic recommendations for senior management.

- Reduce or eliminate port demurrage charges.

- Lead investigations into damaged or faulty inventory and communicate findings to the Supply Chain team.

Required Skills & Experience
Essential

- Minimum 3 years' experience managing international logistics and third-party warehouse operations.

- Strong experience managing multiple 3PL partners.

- Advanced Microsoft Excel skills, including:

- Complex formulas

- Pivot Tables

- Data analysis

- Strong Power BI experience.

- Excellent analytical and commercial decision-making abilities.

- Experience preparing business cases and presenting recommendations to senior management.

- Working knowledge of:

- Amazon Seller Central

- Amazon