Virtual Receptionist

Job Description: Receptionist Virtual Assistant (English Speaking)
Location: Remote (Work from Home)
Employment Type: Full-Time

Language Requirement: Fluent in English (verbal & written)
Job Overview

We are seeking a professional, English-speaking Virtual Receptionist to handle front-desk responsibilities virtually. Youll be the first point of contact for our business, offering exceptional customer service through calls, messages, and emails all while working remotely.
Key Responsibilities

- Answer incoming calls and route them to the appropriate team member

- Respond to customer inquiries via phone, email, and live chat in a professional manner

- Manage appointment scheduling, confirmations, and reminders

- Maintain and update client contact information and CRM entries

- Provide administrative support to internal teams

- Greet clients (virtually), record messages, and ensure smooth communication flow

- Manage calendars and coordinate meetings

- Maintain confidentiality of sensitive information

Requirements

- Excellent spoken and written English

- Proven experience as a receptionist, virtual assistant, or customer support agent

- Ability to multitask and manage time efficiently

- Professional and friendly demeanor with a customer-first attitude

- Proficient in using tools like Google Workspace, Zoom, Calendly, and CRM systems

- Stable internet connection and quiet work environment

- Willingness to work flexible hours, including weekends (if needed)

Nice-to-Have

- Experience with international clients

- Familiarity with social media management tools or email marketing software

- Knowledge of basic administrative or bookkeeping tasks

If you're a confident communicator who loves being the friendly face (and voice) of a business, wed love to hear from you!

Originally posted on Himalayas