Virtual Assistant: Provider Operations Coordinator - Recruiting, Onboarding & Pa
About Legion Health
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Legion Health is building fast, affordable, high-quality mental health care at scale.
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We are an AI-native psychiatry network where clinicians provide care directly to patients.
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Our operations and technology systems help remove administrative friction so providers can focus on patient care.
Role Logistics
- Job Type: Full-time contract
- Location: Fully remote
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Work Hours: 1:00 PM to 9:30 PM Central Time
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Compensation: $5-$15 per hour, based on experience
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Ideal Experience: 2+ years in operations, recruiting coordination, healthcare administration, payroll support, or virtual assistant work
The Opportunity
- This is not a generic assistant role.
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You will help keep Legion’s provider operations engine running smoothly.
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You will support provider recruiting, onboarding, provider management, and payroll preparation.
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The right person is organized, proactive, comfortable with spreadsheets, and excellent at follow-through.
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This is a strong fit for someone who enjoys checklists, healthcare operations, provider communication, and detail-heavy workflows.
Responsibilities
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Manage provider recruiting coordination, including:
- Candidate tracking
- Interview scheduling
- Application follow-ups
- Hiring record updates
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Support provider onboarding, including:
- Collecting required documents
- Tracking onboarding checklist completion
- Following up on missing items
- Coordinating internal handoffs
- Making sure providers are ready to start
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Maintain provider operations trackers, including:
- Provider rosters
- Onboarding status
- Active and offboarding providers
- State coverage
- Collaborating physician relationships
- Credentialing or payer status
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Communicate with providers through Slack, email, and internal systems.
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Support weekly payroll preparation, including:
- Gathering provider pay inputs
- Reviewing visit counts
- Checking no-shows and late cancellations
- Updating pay sheets
- Validating payroll trackers
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Escalating discrepancies before payroll is finalized
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Coordinate across recruiting, credentialing, clinical operations, billing, and payroll.
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Document processes and improve SOPs so workflows become cleaner and easier to repeat.
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Handle sensitive healthcare and payroll information with confidentiality and care.
You’ll Be Successful If You Are
- Extremely organized and reliable
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Strong with spreadsheets, trackers, and checklists
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Detail-oriented with names, dates, pay periods, counts, and status fields
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Clear and professional in written English
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Comfortable following up with clinicians and internal teammates
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Able to move quickly without sacrificing accuracy
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Proactive about spotting missing information or unclear ownership
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Calm under pressure in a fast-moving startup environment
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Careful with sensitive information and HIPAA-aware
Ideal Background
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2+ years in one or more of the following:
- Healthcare operations
- Recruiting coordination
- Provider onboarding
- Payroll support
- HR administration
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Executive assistant or virtual operations support
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Strong preference for experience supporting:
- Clinicians
- Healthcare providers
- Contractors
- Remote teams
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Bonus points for experience with:
- Google Sheets
- Slack
- Ashby or another ATS
- Healthie or another EHR
- Looker Studio
- Stripe
- Payroll or invoice workflows
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Telehealth, behavioral health, credentialing, billing, or provider operations
This Role Is Not a Fit If You
- Prefer only patient-facing support
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Dislike spreadsheets, trackers, or reconciliation work
- Need the same exact workflow every day
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Wait for instructions instead of proactively following up
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Are casual with deadlines, documentation, or payroll accuracy
Compensation & Benefits
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Hourly Compensation: $5-$15 per hour, based on experience
- Work Setup: Fully remote
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Schedule: 8:00am - 5:00pm US Central Time
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