Virtual Admin Assistant

This is a remote position. Role Overview The Virtual Admin Assistant will provide essential support to a renovation and house upgrade company by managing administrative tasks, organizing workflows, and ensuring the team can focus on high-value, revenue-generating activities. This role requires strong organizational skills, initiative, and the ability to work independently while staying aligned with the company’s laid-back yet hardworking culture. Success Metrics (KPIs) - Efficiency:90% of routine admin tasks (emails, scheduling, data entry, invoicing, etc.) completed without the need for owner follow-up. - Accuracy:Maintain error-free records in Xero, Excel, and CRM/Project Management systems (95%+ accuracy). - Responsiveness:Emails, messages, and team requests acknowledged within 24 hours. - Time Savings:Demonstrated reduction of “busy work” for the owner, allowing the team to focus on renovation projects and client relationships. - Task Flow:No backlog of admin tasks—projects and operations run smoothly with deadlines consistently met. Experience - Minimum of2 years experiencein a similar Virtual Assistant or Admin role. - Background in supporting businesses inconstruction, real estate, or renovationsis a plus. - Hands-on experience with: - Excel(formulas, tracking sheets, reporting). - Xero or similar accounting tools. - CRM and project management systems(e.g., Trello, Asana, Monday.com, or equivalent). Key Responsibilities - Manage and update project management systems to keep tasks organized and on track. - Handleadministrative support: scheduling, email management, file organization, and client communication assistance. - Prepare and manageestimates, invoices, and financial recordsin Xero or similar platforms. - Maintain and updateExcel trackersto monitor progress and highlight bottlenecks. - Support the team withoverflow tasksduring peak project periods. - Identify inefficiencies and proposeprocess improvements. - Provide proactive support by anticipating the owner’s needs and taking work off their plate before it becomes urgent. Skills and Personal Attributes - Highly organized and detail-oriented. - Proactive, self-starter with the ability to identify patterns and anticipate needs. - Strong written and verbal communication skills. - Comfortable working in alaid-back but hardworking culture. - Tech-savvy with the ability to quickly learn new software. - Able to work independently and manage multiple priorities without constant supervision. Requirements and Qualifications - Proven experience as a Virtual Assistant, Admin Assistant, or similar role (minimum 2 years). - Strong proficiency inExcel(pivot tables, formulas, reporting). - Experience withXeroor similar accounting software. - Familiarity withCRM and project management systems. - Stable internet connection and reliable remote work setup. - Experience supporting Australian businesses is an advantage. Originally posted on Himalayas