Vice President - Revenue Operations
The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
Job Summary
The VP of Revenue Operations is the executive leader responsible for defining and scaling the operating model that powers predictable, efficient revenue growth. This role owns the strategy, governance, and performance framework for planning, forecasting, analytics, inspection, process design, and revenue systems across the go-to-market organization.
This VP will report to the VP of RevOps & Enablement and partner closely with senior leaders across sales and customer-facing teams, FP&A and the Executive Leadership Team to set targets, improve forecast accuracy, raise productivity, and ensure the organization has the data, systems, and operational discipline needed to execute against company goals. This leader also builds and develops a high-performing RevOps organization that can support current scale while preparing the business for the next stage of growth.
What Your Impact Will Look Like
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Set the operating model for Revenue Operations under the leadership of the VP of RevOps & Enablement, aligning planning, forecasting, performance management, process governance, and systems strategy to company growth goals.
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Lead enterprise annual planning for the revenue organization in partnership with FP&A and commercial leaders, including capacity strategy, target setting, productivity assumptions, territory and coverage design inputs, and pipeline creation expectations.
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Own executive forecast governance, including methodology, roll-up structure, inspection rigor, scenario planning, risk escalation, and communication of the business call to executive leadership.
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Establish the company’s revenue performance framework, including executive dashboards, KPIs, operating reviews, management cadences, and analytics that guide strategic decisions across teams, segments, and product lines.
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Partner directly with sales and other revenue leaders to identify growth opportunities, remove execution bottlenecks, improve pipeline quality and coverage, and increase efficiency across the customer lifecycle.
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Serve as the executive sponsor for the revenue data and technology ecosystem, ensuring platforms, reporting architecture, and automation capabilities support scale, accuracy, adoption, and decision-making.
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Drive cross-functional alignment on definitions, process standards, service levels, governance, and inspection practices to create a consistent revenue operating system.
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Lead major transformation initiatives across planning, forecasting, segmentation, coverage, customer engagement processes, and systems adoption, ensuring strong change management