Vice President, Practice Head, Auto (Sales /Account Management)
Join a Team That’s Passionate About Making Lives Better!
At Bill Gosling Outsourcing , we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results !
The Vice President, Practice Head, Auto (Sales /Account Management) is responsible for driving profitable growth within a defined industry vertical by combining deep domain expertise with strategic account leadership.
This role focuses on expanding and optimizing existing client relationships, while enabling new business through industry insight and solution development. It operates at the intersection of revenue growth, client strategy, and operational execution.
The Practice Lead partners closely with Sales, Operations, and Executive Leadership to shape go-to-market strategy, unlock organic growth, and build differentiated solutions that deliver measurable client and business outcomes. What You'll Do:
The Vice President, Practice Head, Auto (Sales /Account Management ) is responsible for driving profitable growth within a defined industry vertical by combining deep domain expertise with strategic account leadership. This role focuses on expanding and optimizing existing client relationships, while enabling new business through industry insight and solution development. It operates at the intersection of revenue growth, client strategy, and operational execution.
The Practice Head partners closely with Sales, Operations, and Executive Leadership to shape go-to-market strategy, unlock organic growth, and build differentiated solutions that deliver measurable client and business outcomes.
Key Responsibilities
Account Ownership & Growth
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Own and develop strategic account plans across a portfolio of key clients
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Drive organic revenue growth (target: ~20–25% annually)
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Identify and execute on upsell, cross-sell, and expansion opportunities
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Map client organizations and uncover new areas of value creation
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Build long-term, executive-level client relationships
Industry Expertise & Solutioning
- Act as the SME for the vertical (Auto)
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Translate industry knowledge into commercial opportunities and scalable solutions
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Partner with Operations and Technology teams to shape service offerings and delivery models
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Provide practical, experience-based insight into client operations and business drivers
New Business Enablement
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Support Sales in late-stage deals, solution validation, and onboarding
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Contribute to value proposition development and market positioning
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Help define target segments and growth opportunities within the vertical
Strategic & Market Leadership
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Contribute to and execute go-to-market strategy for the vertical
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Identify market trends, competitive insights, and innovation opportunities
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Translate client and market feedback into actionable business improvements
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Represent the company in client forums and industry conversations
Cross-Functional Leadership
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Partner across Sales, Delivery, and Recruitment to ensure alignment and execution
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Navigate internal trade-offs and constraints while protecting client outcomes
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Influence without authority in a fast-paced, matrixed environment
Success Measures (First 6–12 Months)
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Complete account mapping and strategic plans across key clients
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Deliver measurable organic growth within the portfolio
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Establish credibility as a trusted advisor internally and externally
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Improve client penetration, retention, and expansion pipeline
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Effectively support new business solutioning and onboarding
** This job posting is for an existing vacancy.
What are we looking for?
Experience
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10+ years in BPO, outsourcing, or service-bas