Truck Consultant

Job Description:

SUMMARY

This position will focus on all service vehicles of all classes and support customers to secure the right vehicle for the job; as such, role requires a strong technical knowledge of Class 1-3 trucks, commercial trailers, and miscellaneous equipment. Once the vehicle specifications have been defined, individual will collaborate with Account Management, Account Executive and Vehicle Operations to deliver a quality, road ready vehicle.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

- Work with directly with current Clients and potential prospects; apply technical knowledge to identify vehicle requirements and be responsible for recommending and implementing custom service body vehicle solutions.

- Provide technical expertise to build vehicle/equipment specifications and submit quotes to suppliers.

- Work concurrently on one or more portfolio projects of moderately complex scope

- Work with OEM’s; supply chain facilitates a competitive bid process to ensure customer requirements are delivered accurately and cost effectively.

- Act as a technical liaison between Client, Account Management, and suppliers to resolve issues or design solutions.

- Support company quality initiatives, including all efforts associated with lean six sigma methodology.

- Train new hires, including technical training, instruction, and/or guidance within area of responsibility.

- In a consultative role, participate in Client visits and deliver presentations when asked.

- Participate in Supplier visits and training.

- Maintain strong working knowledge of:

- Truck and equipment models and specifications

- Supplier network, services, lead times and performance

- Map vehicle order workflow to ensure satisfactory results.

- Up-fitters bailment pools and their inventory

- Wheels internal operating procedures

- Federal & State Emission standards

- Laws affecting the operation of trucks and equipment.

- Utilize all systems available to plan, manage, and effectively work client orders.

- Provide support to other members of the Truck team.

- Achieve internal operating metrics.

- Support Wheels’ efforts towards 100% client retention

- Up to 10% travel to field sites

- Other duties may be assigned.

SKILLS/COMPETENCIES:

- Mechanical experience and aptitude

- Knowledge of Class 1-3 trucks & equipment plus a variety of aftermarket equipment/industry configurations

- Working knowledge of chassis acquisitions \ OEM’s, Dealer’s & Bailment Pools

- Experience specifying and quoting Class 1-3 trucks and equipment.

- Ability to apply lean principles to daily processes.

- Ability to effectively present information; ability to explain how and why specific conclusions were reached.

- Ability to maintain confidentiality.

- Strong analytical, organization and problem-solving skills and a bent toward detail orientation

- Professionalism in all activities

- Good verbal and written skills

- Intermediate Microsoft Word and Excel skills

- Effective relationship building skills.

BEHAVIOR QUALIFICATIONS:

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Adaptability - Maintain effectiveness when experiencing major changes in the work tasks or the work environment; adjusting effectively to work within new work structure, processes, requirements, or cultures.

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Critical Thinking - skilled at taking an objective analysis and evaluation of an issue to form a judgment, including situational awareness instincts and develop a decisive decision/solution.

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Proactive - Take prompts action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.

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Problem Solver - Identifies and uses effective approaches for choosing a course of action or developing appropriate solutions. Works well in group and individual problem-solving situations. Uses reason even when dealing emotional topics.

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Professionalism - Approaches others in a tactful manner. Treats others with respect and consideration regardless of their status or