Track & Trace Representative

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.
Responsibilities:

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Daily communication with drivers and customers

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Notifying appropriate parties of any issues

- Inputting updates into the system

- Answering incoming calls from clients

- Scheduling appointments

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Maintaining current knowledge of market trends in the transportation marketplace

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Other duties as required by business needs or as assigned

Working conditions:
- Work schedule: Monday - Friday 5 am - 2 pm (EST time)

- Competitive Salary in USD

- Remote mode of work

- 10+ business days of paid time off

- Team building and corporate events

- Equipment provided

- A supportive team

Requirements

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Upper-Intermediate (B2) English level is A MUST

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Ability to work in a high-stress/paced environment

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Outstanding organizational and coordination abilities

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Excellent communication and interpersonal skills

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Experience in Customer Support will be appreciated

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PC proficient (Microsoft Office preferred)

- Excellent problem-solving abilities

Originally posted on Himalayas