Teleaudiologist

Position Summary

The TeleAudiology Provider delivers comprehensive remote audiology services to patients and clinic staff via a secure video platform. This role functions as an extension of the in-clinic care team, providing real-time clinical, technical, and sales support to ensure high-quality patient outcomes and a seamless care experience. The provider performs a full scope of audiology services remotely, replicating the in-person experience through virtual care.

Key Responsibilities

Remote Clinical Care & Patient Management

- Conduct patient evaluations, consultations, and follow-up care via video

- Support and guide in-clinic staff through hearing assessments and testing procedures remotely

- Interpret test results and provide accurate clinical diagnoses

- Recommend appropriate hearing aids and treatment plans based on patient needs

- Provide patient counseling on hearing loss, device use, expectations, and care

- Deliver ongoing support for adjustments, concerns, and patient satisfaction

Remote Sales & Treatment Support

- Guide patients through the hearing aid selection and purchasing process via video

- Partner with clinic staff to support case acceptance and improve conversion rates

- Educate patients on product options, features, and benefits in a clear, patient-friendly manner

- Provide remote verification support and ensure proper device fitting and performance

Technical Troubleshooting & Support

- Troubleshoot hearing aid, software, and connectivity issues in real time

- Support clinics and patients with remote device programming and adjustments

- Assist with resolving sound quality concerns and device performance issues

- Provide technical guidance to clinic staff on equipment and workflows

Clinic & Staff Collaboration

- Work closely with clinic teams to support patient flow and ensure efficient appointments Act as a clinical resource for providers and staff needing audiology expertise

- Provide on-demand or scheduled support for clinics without on-site audiologists

- Train and coach clinic staff on best practices for remote care delivery

Program Development & Process Improvement

- Develop and refine workflows for remote testing, consultations, and sales processes

- Identify opportunities to improve patient experience and operational efficiency

- Assist in implementing standardized procedures for tele-audiology services

- Maintain high standards of clinical quality, compliance, and documentation

Credentialing, Compliance & Billing Support

- Participate in insurance credentialing processes as required to enable billing for audiology services

- Maintain active licensure and credentials necessary to provide and bill for services across applicable states and payers

- Ensure accurate and timely clinical documentation to support billing and reimbursement Adhere to all regulatory, compliance, and telehealth billing requirements

Additional Duties

- Provide real-time audiology support across multiple clinic locations as needed

- Ensure all services meet clinical, ethical, and regulatory standards

- Adapt to evolving technology and telehealth best practices

Salary: $90k - $110k
Originally posted on Himalayas