Technical Writer - SCADA
Working under the direction of the Chief Information and Innovation Officer and the Product Manager, the SCADA Technical Writer is responsible for developing, maintaining, and improving technical documentation supporting Trimark's SCADA solutions for utility-scale renewable energy projects. The SCADA Technical Writer works closely with SCADA engineers, software developers, project managers, and subject matter experts to create clear, accurate, and professional control narratives, HMI narratives, operating procedures, system descriptions, and customer-facing documentation that communicates complex system functionality and operational workflows.
Primary Responsibilities
- Collaborate with SCADA engineers, software developers, project managers, and other technical personnel to gather, organize, and document technical information.
- Develop and maintain technical documentation including system descriptions, commissioning procedures, user guides, standard operating descriptions, and customer deliverables.
- Create, maintain, and improve control narratives, HMI narratives, system architecture documentation, and operational workflows.
- Review and enhance block diagrams, communications architectures, system workflows, and related engineering documentation to improve clarity, completeness, and usability.
- Translate complex technical concepts into clear documentation suitable for customers, operators, technicians, engineers, and internal stakeholders.
- Participate in design reviews, project meetings, and engineering discussions to ensure documentation accurately reflects system functionality and project requirements.
- Maintain document revision history and version control throughout the project lifecycle.
- Ensure consistency, quality, and compliance with company documentation standards and customer requirements.
- Collaborate closely with engineering teams to stay informed of product enhancements, software releases, and system modifications.
- Support continuous improvement of documentation processes, templates, and standards.
Secondary Responsibilities
- Support organizational culture, values, and reputation in its markets and with all staff, customers, suppliers, partners, and regulatory bodies.
- Demonstrate strong interpersonal skills with the ability to engage effectively with all levels of management, staff, customers, and partners.
- Work collaboratively across engineering, operations, and project teams.
- Represent the Trimark Associates brand professionally to customers and vendors.
- Periodically communicate activities and project status to leadership.
- Respond to calls, emails, and messages in a timely manner.
- Support documentation management and maintenance of project records and databases.
Qualifications & Requirements
Bachelor's degree in Technical Communications, Electrical Engineering, Electrical Engineering Technology, Computer Engineering, Computer Science, or a related field; equivalent experience may be considered. Requires professional experience creating technical documentation within industrial automation, SCADA, controls engineering, power systems, renewable energy, or other highly technical environments.
The successful candidate must possess excellent written and verbal communication skills, exceptional attention to detail, and the ability to understand and document complex technical systems. Experience working with industrial control systems, SCADA platforms, control narratives, HMI narratives, communications networks, and engineering documentation is highly desirable.
Must be legally authorized to work in the United States of America. This position is not eligible for sponsorship of a work visa.
Preferred qualifications include familiarity with utility-scale solar, battery energy storage systems (BESS), microgrids, power generation facilities, industrial communications protocols, and document control practices. Candidates should demonstrate the ability to manage multiple proje