Technical Sales Engineer Job (Remote (Home Based), Remote (Home Based), United S
The Technical Sales Engineer – Molecular Sieves will report to the Sr. Account Manager for the Oil & Gas applications. It will provide advanced technical leadership and sales enablement for Arkema Molecular Sieves applications throughout North, Central, and South America, supporting the Oil & Gas, LNG, Petrochemical, and Industrial Gas markets. The position combines advanced engineering expertise, industry thought, and cross-functional influence to support, technology advancement, and customer success across the region. Willing and able to travel approximately 40% domestic and international, including possible trips to Europe as business needs require, 2-4 trips to Canada and/or LatAm.
This role functions as the regional technical authority for adsorption and dehydration technologies and is responsible for:
- Leading complex technical escalation points for customers, evaluations, troubleshooting efforts, and performance optimization projects.
- Designing, reviewing, and validating adsorption system solutions for strategic customers.
- Supporting business growth through technical differentiation and value-based selling.
- Maintaining direct commercial sales responsibility for at least one defined market sub-segment, including customer account development, sales target setting, prioritization of opportunities, quotation follow-up, and execution of activities required to deliver assigned sales, volume, margin, and growth objectives.
- Organizing and leading customer meetings, technical-commercial presentations, and value proposition discussions to convert technical differentiation into commercial opportunities.
- Driving technical innovation through collaboration with Global R&D, Product Development, Manufacturing, and Commercial leadership.
- Identifying emerging industry trends and translating market needs into new service offerings and product development opportunities.
- Providing thought leadership internally and externally through technical publications, conference presentations, and customer training programs.
- The role requires substantial interaction with customer engineering, R&D, operations, project management, procurement, and executive leadership teams.
- Providing after-sales service and support directly to customers and/or in collaboration with Arkema partners, distributors, sales agents, and internal technical, customer service, supply chain, and quality teams to ensure customer satisfaction and repeat business.
- Support global projects team including coordination of business development activities for some engineering firms (EPC’s)and licensors in the USA
- Identify customer pain points and coordinate with global team to deliver innovative solutions and/or new product developments to address market needs
Essential Duties & Responsibilities
Technical Leadership & Customer Solutions (60%)
- Lead technical application activities for strategic and complex customer accounts across the Americas. Lead the technical and execution of complex customer projects, including system design, adsorbent selection, process optimization, performance evaluations, troubleshooting, and reliability improvements.
- Develop advanced molecular sieve sizing, adsorption system designs, and performance optimization recommendations.
- Serve as technical adsorption expert during customer consultations, troubleshooting activities, site visits, startups, and unit optimization projects.
- Perform root cause analyses on adsorption unit performance issues and develop corrective action plans.
- Independently evaluate customer process conditions and recommend optimized technical solutions.
- Support large capital projects and major molecular sieve change-outs.
- Lead customer technical reviews and present recommendations to plant engineers, operations teams, project managers, and executive stakeholders.
- Develop best-practice methodologies, tools, and technical standards for the business.
Strategic Comme