Technical Project Manager

Category: Technology

Location:

About Arc4

Arc4 is a digital consulting and systems integration company with a mission to create impactful digital experiences that reach thousands of daily users. We specialize in delivering high-quality, innovative solutions to some of the world’s largest brands. Our organization is dedicated to bringing creative ideas to life through cutting-edge technologies and methods.

As a remote-first organization, we value flexibility and trust in our people’s expertise. Learn more at:.
What We’re Looking For

We are seeking a multi-faceted Technical Project Manager who thrives in a fast-paced, client-facing environment. This role is ideal for an early-career professional eager to build skills in implementation, managed services, and ongoing client engagement while juggling multiple projects at once. You’ll work closely with cross-functional teams (Design, Development, Sales, and Operations) to deliver exceptional digital experiences; such as local pages, guided search experiences, bespoke websites, and custom integrations. You’ll also uncover new opportunities for client growth and contribute to platform enhancements and data-driven recommendations.

The ideal candidate combines technical understanding (including front-end development concepts) with strong communication skills, a consultative mindset, and the ability to translate client needs into actionable project plans.
Responsibilities
Project Delivery & Management

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Plan, coordinate, and oversee multiple concurrent digital projects: spanning implementation, managed services, and service growth initiatives, from initiation to completion.

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Ensure projects are delivered on time, within scope, and within budget, adhering to Agile/Scrum methodologies.

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Maintain clear, proactive client communication, including status updates, milestone reviews, and expectation management.

Client Success & Growth

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Serve as the primary point of contact for assigned clients, building trusted relationships through consistent delivery and value-add insights through the use of Google Search Console, Google Analytics, and data visualization tools.

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Identify opportunities for upsell, cross-sell, or service expansion based on client needs and platform potential.

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Provide analytics reviews, performance recommendations, and guidance on platform updates or optimizations.

Technical Collaboration

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Partner with developers, designers, and client success managers to scope, execute, and deliver high-quality solutions.

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Leverage a working knowledge of front-end development technologies (React, JavaScript, HTML, CSS) to communicate with technical teams effectively, validate requirements, and ensure implementation accuracy.

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Familiarity with Content Management System (CMS) platforms and their configuration/management.

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Understanding of Application Programming Interfaces (APIs) to coordinate, test, and troubleshoot integrations, ensuring seamless and reliable data exchange between platforms.

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Assist with testing, QA reviews, and integration coordination.

Continuous Improvement

- Document processes, recommend workflow optimizations, and contribute to scaling operational best practices.

- Stay informed on industry trends, platform updates, and emerging AI tools to bring innovative ideas to client projects.

Requirements

- Education:

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Bachelor’s degree in Business, Software Engineering, Information Technology, Management, or a related field.

- Experience:

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2-5 years of experience in project management, preferably in a digital or technology-focused environment.

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Previous agency experience and certification in project management (e.g., PMP, CAPM) are a plus. ​

- Technical Skills:

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Basic understanding of React, JavaScript, HTML, CSS, and general front-end development concepts.

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Familiarity with project management tools (Trello, Jira, Slack) and collaboration platforms.

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Knowledge of web analytics tools (Google Analytics, Ye