Technical Project Manager
Company Overview
At Motorola Solutions , we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
At Motorola Solutions , we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.
As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.
At Motorola Solutions , we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Control Room Solutions provide the backbone for emergency response in the UK & Europe. Our applications help 999 operators respond to calls from the public and dispatch out nearby responders, enabling the right response when every second counts.
As our solution has grown from a small startup to one of the leading offerings for Fire & Police agencies, our customers now trust us to solve more of their problems. We are building new products to increase the safety and efficiency of emergency response agencies, and shaping the way we interact with those agencies, to ultimately help our customers save lives.
Job Description
This role is primarily remote with travel to our offices and customer sites.
The role of the Technical Project Manager (TPM) is to oversee all aspects of the deployment of a Motorola Solutions Guardian Suite of Control Room Products to a strategically important customer(s). The TPM will be the primary point of contact with the customer in relation to all deployment and technical issues and will manage any backup resources required in support of these activities.
A Technical Project Manager is a subject-matter expert who uses their technical background to bridge the gap between the operational and technical side of delivery.
Additionally, they have an exhaustive understanding of the company’s technology. This allows them to guide the delivery strategy and communicate it to the development team. It’s safe to say that Technical Project Managers align the technical and operations aspects of an organisation.
Typical activities involved in the delivery of a Motorola Solutions software solution for which the Technical Project Manager is responsible include:
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Producing a resourced project plan and agreeing this with the customer
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Compilation, tracking and updating of all commercial aspects related to the deployment(s) assigned
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Ensuring appropriate resourcing is assigned to capture and document customer requirements, including business process analysis, technical analysis, etc.
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Coordination of producing solution specifications / designs and agreeing this with the customer and internal stakeholders
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Managing the development and testing of the solution in alignment with the agreed project plan
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Deployment and customer sign-off of the solution
The Technical Project Manager will be responsible for the operational leadership and coordination of the agile Delivery Team(s) appointed to assist the Technical Project Manager in delivery of solutions. The Technical Project Manager’s team will include business analysts and deployment/quality assurance engineers. The Technical Project Manager will report to a Senior Project Manager, with oversight by the Head o