Technical Program Manager

Summary Guidewire is widely recognized as the leading provider of software solutions for the Property & Casualty (P&C) Insurance industry and is actively working to extend its market leadership by delivering the next generation of cloud solutions to solve key challenges our customers face. These innovative solutions will empower our customers to unlock innovation, pursue new market opportunities, and reimagine how they do business in P&C. We are seeking a Technical Program Manager (TPM) to join the Application Platform team, operating at the intersection of Engineering, Data Science, Product Management, and cross-functional leadership. This individual will be working with the Engineering Pods, Product Managers, Product Operations, Security, Site Reliability, and Leadership teams. This candidate plays a critical role in ensuring the successful and timely delivery of high-impact product features and capabilities. The TPM will serve as a trusted partner to both Engineering and Product, driving alignment on priorities, owning execution plans, emphasizing data quality, optimizing model performance across products, and following SDLC with feature development. This person is fully accountable for end-to-end delivery, from planning, risk mitigation, and scoping through implementation and release, ensuring outcomes meet both technical and business objectives. In addition, this candidate is expected to proactively identify and remove roadblocks to delivery. This role requires excellent communication skills, and the ability to influence and coordinate across a broad range of stakeholders across different timezones. A strong technical background around Cloud technologies, micro services, distributed systems, AWS, and/or Big Data ecosystem concepts are preferred. The ideal candidate thrives in a dynamic environment, brings structure to ambiguity, and is passionate about innovation and execution excellence. In this role, the TPM will work closely with Engineering leadership to drive operational rigor, and with Product leadership to ensure delivered solutions are aligned with our customer needs and strategic goals. Job Description Responsibilities - Own and be accountable for key initiatives on the Application Platform teams, driving the end-to-end delivery of complex, cross-functional initiatives from initiation through launch and post-release success - Cultivate a culture and collaboration between stakeholders to drive shared context, effective data collection, integration, and utilization - Navigate ambiguity and evaluate complex situations, making data-informed decisions and aligning stakeholders to drive toward shared goals - Work closely with development, product management, other engineering teams and operations to design, scope, and orchestrate execution - Continuously assess and evolve key areas for improvement, implement scalable solutions, and foster a culture of continuous improvement that increases efficiency, execution quality, and team collaboration - Identify, manage, and coordinate dependencies and integrations across projects, teams, and systems to ensure smooth execution and alignment - Thrive in dynamic, fast-paced environments, adapting to shifting priorities and evolving business needs with composure and focus - Facilitate program governance by identifying, analyzing, and prioritizing risks, and developing mitigation and contingency plans - Proactively manage stakeholder expectations, ensuring alignment on priorities, timelines, and deliverables throughout the program lifecycle - Communicate effectively at all organizational levels — through well-structured verbal updates, written summaries, and visual dashboards - Lead cross-functional meetings and workshops, while guiding teams on best practices, process adherence, and delivery excellence - Build and maintain detailed program and project schedules, highlighting key tasks, milestones, and critical paths across mult