Technical Account Manager (Sales)
We are looking for a highly analytical and execution-oriented Account Manager to drive and scale our partner ecosystem, new account acquisition, lead intelligence, intent-driven demand programs, and pipeline analytics. This role is ideal for someone who thrives in a fast-paced, AI-driven environment and wants to directly influence revenue outcomes—not just activity metrics.
VIDIZMO is a U.S.-based technology company headquartered in Tysons, Virginia, and a Microsoft Solutions Partner across Data & AI, Infrastructure, and Digital & App Innovation. Through our AI-powered Intelligence Hub, we help Fortune 500 enterprises, government agencies, and public sector organizations securely manage, analyze, and govern complex data with full control and compliance.
Our Multimodal AI Data Intelligence Platform uses Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) to enable advanced capabilities such as automated tagging, redaction, summarization, OCR, translation, subtitle generation, object detection and tracking, intelligent search, sentiment and emotion analysis, topic extraction, document classification, and facial recognition.
Role Overview
The Account Manager (AM) is responsible for pursuing new customer accounts, managing partner accounts and channel relationships, retaining and expanding existing customers, and driving revenue growth within assigned territories and portfolios. This is a full-cycle, hybrid hunter–farmer role with a strong partner/channel dimension. The PAM owns the relationship from initial pursuit through long-term expansion, acting as a trusted advisor to commercial, enterprise, government, and partner stakeholders using VIDIZMO solutions. The role balances new account acquisition, partner account management, renewals, and account expansion, with a strong focus on customer value, adoption, and long-term partnerships.
AI Output Verification & Accountability (Required Competency)
The candidate must be capable of effectively using AI tools (e.g., Claude, ChatGPT, Copilot, or similar) to support work outputs such as content, analysis, documentation, or code. However, the candidate must also demonstrate strong judgment and ownership of the final deliverables. AI-generated output must never be treated as final without review. The candidate is expected to validate accuracy, completeness, logic, compliance, and alignment with business requirements, and refine AI-assisted work to meet the expected quality standards. The individual will be held accountable for the final output, regardless of whether AI tools were used during execution.
Key Responsibilities
1. New Account Pursuit & Business Development (Hunting)
- Proactively identify, pursue, and close new customer accounts within assigned territory or market segment.
- Qualify inbound leads and conduct outbound prospecting through targeted outreach, events, referrals, and campaigns.
- Lead discovery, solution positioning, stakeholder mapping, and opportunity qualification.
- Collaborate with Sales Engineering, Marketing, and Leadership to progress and close new-logo opportunities.
- Track and manage opportunities through the full sales cycle in CRM.
2. Partner & Channel Account Management
- Own and grow relationships with VIDIZMO 's partner accounts, including Microsoft and other channel/alliance partners.
- Drive partner-sourced and partner-influenced pipeline, co-selling motions, and joint go-to-market initiatives.
- Enable partners on VIDIZMO 's product portfolio, positioning, and compliance differentiators.
- Coordinate joint account planning, deal registration, and revenue accountability with partner stakeholders.
3. Existing Account Management & Retention
- Own and manage a portfolio of active customer accounts post-sale.
- Build strong relationships with business, technical, and executive stakeholders.
- Ensure successful adoption, ongoing engagement, and measurable customer value.
- Proactively manage renewals, identify