Technical Account Manager, Partner Growth
Partner Growth Engineer
Full-Time | Remote | Canada
Walnut is a leading embedded insurance platform, trusted by partners like BMO, TELUS, Wealthsimple, Viva Finance, and Securian among others.
We're hiring a Partner Growth Engineer to own growth across Walnut's live Partner portfolio — diagnosing performance, building the fix, and shipping it.
The Opportunity
You'll own a named book of the largest, most regulated Partner accounts in North America and carry an expansion number against them. Your primary accountability is growing these accounts: deepening relationships, expanding revenue, and driving performance. You will also bring the technical capability and capacity to build and deploy the tactics that unlock this growth, without waiting for a separate team to do this.
It's a hybrid seat: account leader, growth operator, and technical builder — often in the same week. You must be comfortable and confident in delivering to both the business and engineering stakeholders of Partners.
What You'll Own
Strategic Account Leadership
-
Primary point of contact for a portfolio of named Partner accounts — executive relationship, joint roadmap, QBR cadence, and overall account health
-
Accountability for revenue projections, retention, product and revenue expansion, and Partner and end-user satisfaction
-
Account plans for each Key Growth Account, leveraging Walnut's Product, Engineering, and Implementation teams as needed
Drive Revenue Growth & Expansion
-
Carry an expansion number — NRR, expansion ARR, attachment rate, and conversion lift
-
Own commercial conversations end-to-end: discovery through close, across distribution, carrier, legal, and product stakeholders
Lead Embedded Growth Across the Portfolio
-
Serve as Walnut's internal authority on embedded program growth — the person account leads call when conversion stalls
-
Advise Partners on positioning, channel mix, lifecycle messaging, and in-product placement
-
Jump in and out of accounts outside your direct book to unlock performance
Operate as a Strategic Partner Internally
-
Collaborate cross-functionally across Engineering, Product, Legal, and Compliance at Walnut and Partner companies
-
Bring structured Partner feedback to influence roadmap and product development
-
Build processes, templates, and standards as Walnut's account function scales
Data & Decisions
-
Write SQL against the warehouse; comfortable in DB and BI tools
-
Script reconciliations, reports, and Partner performance benchmarks in Python or Node
Build, Test, and Ship Growth Interventions
-
When required, you will own the build end-to-end; you are comfortable writing the code, shipping the experiment, and reading the result without a handoff
-
Run A/B and multivariate tests across enrollment flows, Partner surfaces, and in-product placements
-
Move fast: diagnose → hypothesize → prototype → test → ship or kill
-
Codify what works into reusable patterns and playbooks across the portfolio
Technical Execution
-
Write production-quality JS/TS, build Vue/React components, instrument funnels. You can deliver when required without needing to escalate or be blocked by a technical issue
-
Design UX changes to enrollment flows and conversion paths — prototype before the meeting
-
Debug webhooks, trace requests through Partner stacks, rewire integrations
Operate as a Strategic Partner Internally
-
Collaborate cross-functionally across Engineering, Product, Legal, and Compliance at Walnut and Partner companies
-
Bring structured Partner feedback to influence roadmap and product development
-
Build processes, templates, and standards as Walnut's account function scales
How You'll Work
-
Fully remote, Canada-based, with travel for Partner meetings and industry events
-
AI-native: use AI tools for your own productivity and build AI solutions to scale impact across the org
What We're Looking For
Core Experience
-
5+ years carrying a