Tech Lead- MSD (Microsoft Dynamics)

You will Join our Dynamics CRM Development team as a pivotal contributor to the Lead the full development and

support lifecycle. In this role, you will build & maintain innovative features for Dynamics CE Online,

collaborating closely with Developers, Product Managers, Solution Architects and Senior Stakeholders to

transform business needs into high-performing digital solutions.
Primary Responsibilities & Key Duties:

- Solution Design & Strategy: Lead Architecture and solution Design for Dynamics 365, Lead grooming

sessions with business users to provide optimal solutions, accurate estimations, and detailed sub-tasks
for every user story.

- Development: Execute end-to-end MS Dynamics CE implementations, including high-level

customizations, UI/form & plugins & workflows development, Power Automate development, Security

configuration, reporting/dashboards configuration and technical/business documentation.

- Module Expertise: Extensive hands-on development across Sales, Customer Service, Customer Voice,

and Power Pages.

- System Integration: Manage seamless integrations using Web API, REST/ODATA, and SOAP endpoints,

while utilizing Visual Studio and source control for versioning.

- Platform Maintenance: Proactively monitor, troubleshoot, and maintain the CRM platform to ensure

zero-friction operations and rapid defect resolution.

- Agile Collaboration: Work within a Scrum framework, conducting stakeholder demos and collaborating

with the architecture team to ensure designs meet all technical and business requirements.

- Leadership: Mentor Senior & Junior developers and ensure they know & follow the standards and best

practices.
Requirements

- Minimum of 8 years of extensive work experience using MS Dynamics CRM 365.

- Strong and solid hands-on Experience as MS Dynamics developer involving MS Dynamics cloud

offering configuration, development of Customizations and extending capabilities of the
platform (like Workflows / Plugins).

- Strong experience with MS Dynamics Cloud Offering Modules including Customer Service Hub

and its new features (e.g., Unified SLA / KB Article), Dynamics 365 Marketing (Outbound /

Realtime), Customer Voice, and Sales and Power Apps and power pages.

- String experience with Power Automate Cloud Flows

- Strong and solid hands-on Experience as a developer with C#, ASP.net, .Net core and Web APIs.

- Experience with Azure Synapse Link and Data Flows development

- Experience with banking industry is preferred.

- Experience of working in a fast-paced agile team

- Strong planning, prioritization, analytical and problem-solving skills.

- Excellent written and verbal communication skills.

• Bachelor's degree/University degree

- 8+ years of experience with prior experience in banking domain.

- Experience working in Agile methodology.

• Experience in Confluence and Jira

- Experience working with product/ technology delivery teams and support

Originally posted on Himalayas