Tagalog - International Telephonic Audio/Video Remote Interpreters

Position Overview :
As a Tagalog Remote Agent, you will be responsible for facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including customer service, medical, and other verticals via audio and video. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities :

- Provide effective audio and video remote interpreting

- Answer inbound calls in a timely manner

- Perform basic troubleshooting for technical issues

- Provide superior customer service

- Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

- Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

- Complete assigned training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience :

- International opportunity

- Full fluency in both English and Tagalog

- Technology proficient (including but limited to: web based platforms, email, Microsoft Word, Microsoft Excel)

- Preferred - professional interpreting experience

- Preferred - industry specific certifications/trainings (CMI, CCHI, etc.)

- Preferred - proof of 40+ hour medical interpreting training (ex: Bridging The Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!If interested, please apply and include a copy of your resume which emphasizes your interpreting experience.

Originally posted on Himalayas