Support Engineer (FHIR/Angular/Node.js)

🏢 Genzeon Corporation · all Genzeon Corporation jobs

📍 United States

📅 Posted 2026-07-10 · via Himalayas

🏷 Support-Engineer,Technical-Support,Healthcare-IT-Support,FHIR-Support,Application-Support,Senior-Full-Stack-Engineer-(Angular-Node.Js),Senior-Healthcare-Software-Engineer,Lead-Full-Stack-Engineer-(Angular-React-Node.Js),Senior-Full-Stack-Engineer-(TypeScript-Angular-Node)

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We are looking for a Support Engineer to provide technical support and troubleshooting for our advanced web application built using Angular, Node.js and integrating with Epic EMR via SMART on FHIR APIs.
Roles & Responsibilities:

- Provide application support for resolving issues raised by customers via ticketing systems

- Conduct root cause analysis for system failures from software defects, environment and data issues

- Perform application health monitoring, observing logs and metrics to gauge expected platform performance.

- Implement application patches/fixes during planned maintenances coordinating with global delivery teams.

- Execute diagnostic tests simulating various real-world use cases and conditions

- Create technical notes & frequent Q&A covering solution-specific error resolutions

- Handle 2nd level escalations requiring code changes, hotfixes and environment updates.

Required Skills:

- 5+ years experience in support/sustenance of high-traffic Angular and Node.js based solutions

- Working experience providing application support on the SMART on FHIR healthcare platform

- Hands-on experience with FHIR resources, terminologies and resource querying

- Knowledge of Azure infrastructure

- Hand on experience with DevOps

- Knowledge of integrating FHIR with 3rd party clinical system APIs like Epic, Cerner etc.

- Strong grasp over JavaScript, HTML, API development and debugging techniques

- Excellent analytical and customer support skills for resolving technical issues timely

Originally posted on Himalayas

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