Supervisor, Sales and Contract Administration
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara , we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Samsara is looking for a Supervisor of Sales Process Administration to lead a small team of administrators responsible for executing high-volume, time-sensitive sales operations. This entry-level leadership role requires strong coordination, people management fundamentals, and a passion for team enablement and process optimization.
This is a remote position open to candidates based in Mexico. Relocation assistance will not be provided for this role.
You should apply if:
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You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You’re ready to take the next step into people leadership.
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You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara . We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You enjoy solving day-to-day issues and coaching others.
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You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You’re committed to high standards and consistency in operational processes.
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You want to be with the best: At Samsara , we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
- You want to grow your leadership skills in a high-performance environment.
In this role, you will:
- Manage a team of 5–10 sales process administrators.
- Monitor daily workload, support ticket volume, and service levels.
- Support team development and knowledge-sharing across process areas.
- Partner with Sales Operations and cross-functional teams to resolve blockers.
- Identify training needs and coordinate onboarding of new team members.
- Champion, role model, and embed Samsara ’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
- Hire, develop and lead an inclusive, engaged, and high performing team.
Minimum requirements for the role:
- 4+ years of experience in Sales Operations or Administrative Support.
- 1+ years in a mentoring, team lead, or project coordination capacity.
- Strong organizational and time management skills.
- Fluent in English and Spanish.
- Ability to analyze trends and report on team performance.
An ideal candidate also has:
- Experience working with cross-functional teams or in a remote setting.
- Experience with NetSuite.
- Experience with Zendesk.
- Experience with SalesForce.
- Project management experi