Suitability Analyst - Remote
Company Overview
Symetra Investment Management (“SIM”) is a SEC-registered investment advisory firm with approximately $78 billion in assets under management as of March 31, 2025. Symetra Financial Corporation (“SFC”), a diversified financial services company with $68.4 billion in assets as of December 31, 2024, headquartered in Bellevue, Washington is the sole shareholder of SIM. SFC is also the holding company of Symetra Life Insurance Company (“ Symetra Life”), which was founded in 1957, and has insurer financial strength ratings of ‘A’ by A.M. Best and Standard & Poor’s and ‘A1’ by Moody’s. Symetra Life is among the top 40 largest life insurance companies in the United States (based on statutory admitted assets as of December 31, 2024) and has approximately 2.3 million customers and over 2,600 employees nationwide. SFC is a wholly owned subsidiary of Sumitomo Life Insurance Company, a mutual life insurance company with head offices in Osaka and Tokyo, Japan. Founded in 1907, Sumitomo is one of the largest life insurance companies in Japan with $327 billion of assets as of March 31, 2025. SIM currently has recently begun marketing its investment management services to third-party institutional investors.
About the role
Adjudicate and completely document the suitability and best interest of annuity sales, transfers, replacements, or exchanges according to Symetra ’s suitability guidelines. As needed, communicate and collaborate with financial professionals, their customers, distribution partners, and internal key stakeholders such as Law, Compliance, Sales, and New Business.
What you will do
- Review new annuity sales, transfers, replacements, and exchanges to determine whether transactions meet Symetra 's suitability and best interest standards, ensuring recommendations align with customer needs, objectives, and financial circumstances.
- Analyze application and suitability documentation submitted by financial professionals and distribution partners, assessing customer profiles, investment objectives, risk tolerance, liquidity needs, and product appropriateness.
- Conduct thorough evaluations and make independent suitability determinations, documenting findings and decisions in accordance with company policies, regulatory requirements, and best interest guidelines.
- Collaborate directly with financial professionals to obtain additional information, clarify documentation, and resolve questions necessary to complete suitability and best interest reviews.
- Interview applicants when necessary to validate information, confirm understanding of product features, and assess whether recommendations are appropriate for the customer's financial situation.
- Identify transactions that require additional scrutiny and escalating complex, high-risk, or exception cases to senior reviewers or management for further evaluation.
- Partner with New Business, Sales, Compliance, and Operations teams to ensure timely and accurate processing of suitability reviews while maintaining a positive customer and advisor experience.
- Contribute to process improvement initiatives by identifying opportunities to enhance efficiency, strengthen controls, improve customer outcomes, and support ongoing regulatory compliance efforts.
- Maintain detailed and accurate records of reviews, decisions, and supporting documentation to ensure audit readiness and adherence to internal and external requirements.
Who You Are
- You are an analytical thinker with the ability to evaluate complex financial situations, identify potential risks, and make sound, well-documented decisions.
- You have a strong understanding of insurance and retirement products, suitability requirements, and best interest standards, with a commitment to protecting customers and maintaining regulatory compliance.
- You are highly detail-oriented and able to review large amounts of information accurately while managing multiple priorities and deadlines.
- You are a skilled commu