Strategic Security Advisor
TrendAI™, the global AI security leader and enterprise business unit of Trend Micro , empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.
POSITION OVERVIEW
The Strategic Security Advisor owns business and security outcomes, value realization, and renewal and expansion readiness for a portfolio of strategic customers. Functioning as the customer’s trusted security expert, the SSA designs and guides security posture evolution while orchestrating post-sales delivery across SE and various post-sales functions. The role blends security domain expertise with customer success discipline – translating purchased credits into measurable security outcomes through a Security Account Success Plan (ASP), architecture-aligned burn curve, and executive engagement cadence.
PRIMARY RESPONSIBILITIES
Architect the Security Account Success Plan (ASP) and Burn Curve
- Build the Account Success Plan with customer executive sponsors, aligned to business objectives, threat landscape, prioritized workloads, and monthly credit burn plan
- Design target-state security architecture mapped to the customer’s environment, risk appetite, and compliance obligations; track consumption vs. plan and trigger corrective plays when variance exceeds thresholds
- Conduct security gap analyses, technology fingerprinting, and architecture reviews; design reference architectures and deployment blueprints for workload rollouts (XDR, identity, email, cloud security, exposure management)
- Ensure rapid Time-to-Value (TTV) and delivery of a meaningful first security win
- Identify expansion opportunities including credit top-ups, additional modules, and multi-year commitments based on realized value and security maturity progression
Run Executive Cadence, Architecture Reviews, and Value Reviews
- Lead monthly value reviews, QBRs, and EBRs linking telemetry, usage, and risk scoring to measurable risk reduction, architecture maturity, and business impact
- Conduct security maturity and architecture assessments using industry frameworks (MITRE ATT&CK, NIST CSF, CIS Controls, Zero Trust Architecture) to evaluate posture and define future-state uplift
- Design and facilitate security workshops: threat hunting, CTFs, tabletop exercises, and architecture deep-dives
- Prepare value realization executive narratives, PR/FAQ-style briefs, and C-level decks tying platform outcomes to reduced business risk and ROI
Manage Risk, Renewal, and Advocacy
- Maintain renewal health (Green / Amber / Red) with actions, owners, and timelines anchored to architecture milestones; proactively build Get-well Plans including architecture remediation paths
- Leverage telemetry-driven risk intelligence and predictive health scoring models
- Convert successful customers into references, case studies, and technical whitepapers showcasing architecture transformation and security outcomes
Single Post-Sales Security Authority and Coordination Point
- Serve as the trusted voice across post-sales engagements, ensuring “one plan, one intake” across Customer Success, Support, Professional Services, and partners
- Provide Product, Engineering, and Leadership with architecture-grounded insights on adoption challenges, integration gaps, and product roadmap input
Key Metrics
- Gross Revenue Retention (GRR)
- Net Revenue Retention (NRR)
- Platform and module attach rate
- Security Value Realization and SOC Maturity Score for customers
- Number / Size of Customer Success Qualified Leads (CSQLs)
Desired Skills
Hard Skills
- Strong understanding of enterprise security architecture principles and fram