Strategic Account Manager - Illinois & Ohio

The Company
Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.
Job Summary

The Granicus Local Enterprise sales team is a dynamic, results driven group charged with driving new revenue in a growing Govtech SaaS vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Strategic Account Manager nurtures and cross sells subscriptions for our Granicus Experience Cloud offering helping local agencies and programs digitize the interaction between government and its constituents. Join us to make a difference for the company and, most importantly, for our customers.

We are looking for candidates based in Illinois.
What Your Impact Will Look Like

- Nurture and maintain complex existing accounts and foster market expansion within the designated territory.

- Serve as a trusted advisor to clients, offering strategic guidance and proactively addressing challenges or concerns.

- Negotiate contract renewals and service agreements, securing favorable terms while ensuring client retention and satisfaction.

- Collaborate closely with the Marketing Team to ensure a robust lead pipeline and effective lead nurturing.

- Craft and communicate compelling value propositions to prospective clients, highlighting the unique benefits of our solutions.

- Facilitate collaborative selling opportunities with partners, leveraging synergies to maximize sales potential.

- Lead pursuit teams for larger-scale opportunities, orchestrating efforts for comprehensive client engagement.

- Guide and educate prospects through the purchasing journey, providing insights and assistance as needed.

- Develop and execute a comprehensive sales plan aimed at surpassing predefined sales targets.

- Gain deep insight into intricate customer requirements across operational, business, and technical domains, tailoring solutions accordingly.

- Independently create and deliver customized presentations on Granicus , showcasing its potential to revolutionize public engagement strategies.

- Coordinate internal resources, including sales support, marketing, and solution consultants, to deliver compelling pitches and proposals.

- Oversee all aspects of sales activities within the assigned territory, from prospecting and tracking to opportunity management, revenue forecasting, and contract negotiation.

- Actively pursue leads generated through personal efforts and marketing initiatives, ensuring no opportunity is left untapped.

- Assist in formulating sales strategies in collaboration with the management team, drawing on market insights and client feedback.