Strategic Account Manager
AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.
Job Details
AnewHealth is seeking a highly motivated and relationship-focused Strategic Account Manager – Provider Relations to develop, manage, and grow strategic partnerships with physician groups, health systems, medical practices, accountable care organizations (ACOs), and other healthcare providers. This role serves as the primary liaison between AnewHealth and assigned provider partners, driving referral growth, provider engagement, program adoption, and long-term account retention.
The Strategic Account Manager will work closely with clinical, pharmacy operations, growth, implementation, and leadership teams to ensure provider partners receive exceptional service while advancing patient outcomes through AnewHealth’s pharmacy, clinical, and care management solutions.
The ideal candidate is an experienced healthcare account manager with a proven track record of relationship management, consultative selling, provider engagement, and business development within physician practices or healthcare organizations.
Responsibilities
Account Management & Relationship Development
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Serve as the primary relationship owner for assigned provider groups and healthcare organizations.
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Develop strong partnerships with physicians, practice administrators, office managers, care coordinators, referral coordinators, nurses, and executive stakeholders.
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Conduct regular in-person and virtual business reviews with provider partners.
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Drive account retention, growth, and provider satisfaction across assigned territories.
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Act as the escalation point for provider concerns and coordinate internal resources to ensure timely resolution.
Growth & Business Development
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Increase patient referrals, prescription volume, and engagement in AnewHealth clinical programs.
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Identify opportunities for expansion within existing provider relationships.
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Prospect and develop new provider partnerships in target markets.
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Present AnewHealth solutions to physicians and healthcare leadership teams.
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Communicate the clinical, operational, and financial value of AnewHealth services to provider organizations.
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Support contract renewals, partnership expansions, and strategic growth initiatives.
Provider Engagement & Program Adoption
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Educate provider offices on AnewHealth services and clinical programs, including:
- Chronic Care Management (CCM)
- Medication management solutions
- Medication synchronization
- Adherence programs
- Home delivery services
- Pharmacist-led clinical interventions
- Value-based care initiatives
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Support onboarding and implementation activities for new provider partners.
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Monitor utilization of programs and recommend strategies to increase adoption and engagement.
Performance Management & Reporting
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Monitor key account metrics including:
- Referral volume
- Prescription growth
- Program participation
- Patient engagement
- Retention rates
- Provider satisfaction
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Maintain accurate CRM documentation and pipeline reporting.
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Prepare monthly and quarterly business reviews for assigned accounts.
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Identify trends and opportunities to improve partner performance and business outcomes.
Cross-Functional Collaboration
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Partner with pharmacy operations, implementation teams, pharmacists, clinical staff, and leadership to support provider